Business ProfileforA+ Derr Heating & Cooling

In mid May I called A+ Derr to reconnect a supply/duct line in the crawl space that had fallen off on one of my rental properties (they installed the complete HVAC system 2 yrs. prior). A technician visited and refused to go into the crawl space but stated I owed $69 for a diagnostic fee. I called a second time and on 5-24 a different technician visited and borrowed my drill driver and cordless light to access the crawl space. He reattached the hose and the entire visit lasted approximately 15 minutes. He stated that I owed $269 (original $69 plus $200 connection fee). I provided him with a check for $269. Shortly thereafter A+ Derr sent me an Invoice, ********* for $190.30. I called their Boonesville office and they stated it was sent in error. CONCLUSION- I was charged an outrageous amount to reconnect a supply line. The first (lazy) technician should've went into the crawlspace and reconnected it, $100 would've been more than fair. The problem is A+ Derr is now owned by ********* **** ******** out of Michigan and they care about one thing, MONEY. Furthermore, the Root Cause was that A+ left the crawl space vent area open when they ran the AC lines under the house. This allowed an animal to access the crawl space, thereby knocking the supply line off. Had A+ pointed out that the area should've been sealed tightly (actually they should've done so), I would've taken care of the problem they created and this never would've occured.