Business ProfileforNoble Home Improvement

We contracted with Noble Home Improvement (Contractor) for the construction of a 14 octagon deck and gazebo for a hot tub. Contractor built the deck to size, but then placed a 13 gazebo. The gazebo leaves an 18 unusable ledge around the deck, sacrificing over 50 square feet of deck space, and makes for insufficient clearance between the hot tub and proposed railing, so one cannot walk around the hot tub. The gazebo posts have been screwed into the deck board only without proper support, and many of the posts are not level. The deck was built with a support structure for a 14 gazebo, indicating that the gazebo placed is clearly an error made by Contractor, and should be remedied at Contractor cost.We provided $17,000 at the beginning of the project for raw materials. Approximately $7,500 has been spent on materials and electrical to date. We expressed displeasure with the inadequately-sized gazebo and requested that Contractor replace it with a gazebo of proper size using available funds. Contractor declined to do so and advised us to seek legal action.We then offered to pay Contractor for the deck construction and electrical, while Contractor removes the gazebo at his cost, and terminate the contract. We offered a project value for the deck of $12,000, which includes deck materials, electrical, labor and overhead, and an additional 10%. Under this proposal, Contractor would refund $5,000 to us. Contractor has declined this offer and instead is requesting an additional $900 over what we have already paid, for the deck build alone. To defend this, contractor has inflated labor costs for the deck only to be 50% over the original contracted labor cost of deck and gazebo. We requested proof of the stated labor costs, but Contractor will not provide it.Contractor has mis-managed this project and has been evasive and dishonest as we have attempted to come to a fair resolution. He has said further discussion is a moot point.