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Business Profile

Playground Equipment

Recreation Unlimited (Basketballgoalstore)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Playground Equipment.

About

About This Business

This company offers sales & service of playground equipment.

Products and Services

Hot Tubs , Playsets, Trampolines, Pergolas, Pavilions, Gazebos, Sheds , Basketball Goals

Business Details

BBB File Opened:
2/16/2011
Business Started:
5/1/1983
Business Incorporated:
9/15/1994
Type of Entity:
Corporation
Alternate Names:
BasketballGoalStore
Business Management:
Ms. Carey Riley, President
Mr. Grant Riley, COO
Number of Employees:
26

Additional Contact Information

Principal Contacts
Ms. Carey Riley, President
Customer Contacts
Ms. Carey Riley, President
Mr. Grant Riley, COO
Fax numbers
Primary Fax: (317) 773-2675
Additional Phone Numbers
Other Phone: (800) 724-6269
Other Phone: (800) 689-0281
Additional Websites
Website 1

Additional Information

Refund and Exchange Policy

Springfree Trampolines
Manufacturer’s Warranty
Recreation Unlimited warranty on installation: 90 days
Payment: 100% at the time of order to be put on the schedule or picked up.
Returns: Boxed/unopened trampolines can be returned for a full refund for 90 days from the date of pickup or delivery. Delivery fees are not refundable and pick up charges will apply for Recreation Unlimited to pick up a return trampoline. Unboxed trampolines are not refundable.
Cancellations: By 5pm on the day before the scheduled installation for a full refund.

Woodplay Playsets
Manufacturer’s Warranty
Recreation Unlimited warranty on installation: 90 days
Payment: 100% at the time of order to be put on the schedule or picked up.
Return: Boxed/unopened sets can be returned for a full refund for 90 days. Delivery fees are not refundable and pick up charges will apply for Recreation Unlimited to pick up a return playset. Unboxed or installed playsets are not refundable.
Cancellations: By 5pm on the day before the scheduled installation for a full refund.
Redwood: All redwood products are special order and are therefore non-refundable.

Hot Tubs
Manufacturer’s Warranty
Recreation Unlimited warranty on installation: 30 days
Payment: 100% at the time of order to be put on the schedule or picked up.
Return: No returns accepted.
Cancellations: By 5pm on the day before the scheduled installation for a full refund on an in-stock tub. For custom orders, a 20% restocking fee will be charged if you choose to cancel for any reason, as this tub has been ordered specially for your specifications.

Basketball Goals (Recreation Unlimited Local)
Manufacturer’s Warranty
Recreation Unlimited warranty on installation: 90 days
Payment: 100% at the time of order to be put on the schedule or picked up.
Return: Boxed/unopened goals can be returned for a full refund for 90 days from the date of pickup or delivery. Delivery fees are not refundable and pick up charges will apply. Unboxed or installed goals are not refundable.
Cancellations: By 5pm on the day before the scheduled installation for a full refund.

Online Orders (Recreation Unlimited Online)
*You may cancel your order for a full refund the day before it is shipped. Please be aware that orders can be shipped as early as the following business day.
*Returns are accepted within 30 days from the date of purchase.
*The merchandise returned must be unused, uninstalled and in the original shipping boxes and packaging, to be eligible for a refund. Unfortunately, used merchandise will not be eligible for a refund.
*The customer is responsible for the cost of the return shipping fees and any shipping fees incurred by Recreation Unlimited for the initial shipment to the customer. We cannot accept collect shipments. Free shipping only applies when the customer keeps the merchandise.
*Once the merchandise is received and inspected to be in the original packaging and in new unused condition, your refund will be processed within 5 business days of receipt of merchandise.

Chemicals, Accessories, Stain
Manufacturer’s Warranty
Warranty: Varies by product
Payment: 100% at time of order
Return: Unboxed and unused merchandise can be returned for a full refund within 90 days from the date of purchase.

Sheds/Cabins/Outdoor Structures
Manufacturer’s Warranty
Recreation Unlimited warranty on installation: 30 days
Return: No returns.
Payment: 100% at the time of order.
Cancellations: No cancellations on orders.
Service

Cancellation Policy
If you must reschedule a service date and time, please call as soon as possible. This allows us ample time to reschedule the date.

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