Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Happiness is Pets, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHappiness is Pets, Inc.

    Dog Breeders
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Happiness is Pets, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1525 US Highway 41, Schererville, IN 46375-1353
      BBB File Opened:
      5/23/2022
      Years in Business:
      2
      Business Started:
      10/1/2021
      Business Started Locally:
      10/1/2021
      Business Incorporated:
      7/5/2019
      Type of Entity:
      Corporation
      Alternate Business Name
      • Happiness is Pets of Schererville Inc
      Hours of Operation

      Primary

      M:
      11:00 AM - 9:00 PM
      T:
      11:00 AM - 9:00 PM
      W:
      11:00 AM - 9:00 PM
      Th:
      11:00 AM - 9:00 PM
      F:
      11:00 AM - 9:00 PM
      Sa:
      11:00 AM - 6:00 PM
      Su:
      11:00 AM - 5:00 PM
      Business Management
      • Mr. John Berning, Owner
      Contact Information

      Principal

      • Mr. John Berning, Owner

      Customer Contact

      • Mr. John Berning, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/20/2022

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I purchased a puppy for my daughter, ***************************, in June 2022. The puppy had diarrhea so we took it to their vet (****************************). They gave us antibiotics and for her. A couple weeks later, the puppy had diarrhea and we took her to my vet. She was treated with meds again. The puppy has had diarrhea with blood and mucus in her stools off and on since we purchased her. We have spent hundreds taking her to the vet for this problem. A couple weeks ago, same thing, diarrhea, ****** stools, and mucous. My vet determined she had a bacterial infection (clostridium) and prescribed meds. We gave her for the antibiotics for 10 days and she still had diarrhea. I took her to my vet again today, After a thorough evaluation of her they discovered she has Giardia (intestinal parasites) in which she had all along and its difficult to cure. I called Happiness is Pets, and they called their vet (**************************** where we initially took her). Happiness is Pets claimed that they treated her and advised us to bring her back for a follow-up in a week. That was a lie. They never told us to bring her back. As a matter of fact, the vet examined her and never came back in the room which was odd. Happiness is Pets said they gave a 30 period in which the pet can be treated so thats it. We spent $2900 for the puppy. She had Giardia all along. Happiness is Pets is the most disgusting, vile business Ive ever seen. They bear no responsibility for the pets they sell. To be honest, it should be criminal to sell sick petsperiod! Ive never seen anything like this. They are totally irresponsible for their business, pets, and customers!!! Quite disgusting.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joe P

      1 star

      11/13/2023

      Selling sick dogs and doing nothing. Contract covers them yes and Happiness is Pets is cool with that, never mind the life of the animals but so long contract covers them but contract doesnt protect them from customer reviews and exploiting the sickness they allow people to purchase. I may not be able to do anything but I can definitely ************* along via social media which is very powerful. Ill be posting pictures and videos over and over. Give it time. Youll see that A- rating is going bye bye. Whats funny is youre not even accredited by the BBBwhats that tell ya?

      Local BBB

      BBB Serving Northern Indiana

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.