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          FitStop 24 South Bend has 1 locations, listed below.

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            Business ProfileFitStop 24 South Bend

            Exercise and Wellness

            Contact Information

            1290 E Ireland Rd

            South Bend, IN 46614-3474

            Visit Website
            (574) 217-7041

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            1290 E Ireland Rd, South Bend, IN 46614-3474
            BBB File Opened:
            2/1/2021
            Years in Business:
            9
            Business Started:
            1/1/2015
            Business Started Locally:
            1/1/2015
            Business Management
            • Mr. Jeremy Sexton, Owner
            Contact Information

            Principal

            • Mr. Jeremy Sexton, Owner

            Customer Contact

            • Mr. Jeremy Sexton, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Josh N

            12/07/2023

            This is actually for the ****** Rd location in ********* but pertains to the local franchise manager who also runs the Ireland Rd location. First, let me tell you about the condition of the gym. Most of the equipment is in poor condition and it takes a long time to get fixed. I understand this is a 24 hr gym and most people abuse the equipment, but if you can't afford to fix things for the members safety in a timely manner you shouldn't be operating a *************. The ****** Rd location is not staffed most of the time and therefore the condition of the bathrooms is terrible. Toilets flooded, always out of toilet paper and soap to wash your hands and the showers are dirty. Also, i don't believe they mop the ************ floor very often and it becomes slippery because of the dust. Lastly, i tried to email the manager because there was a homeless person sleeping in the gym one morning recently. The response i received was to cancel my membership saying they didn't feel it was a good fit for either of us. They apparently don't care about their members and their safety. If you're looking for a 24 hr gym look elsewhere.

            FitStop 24 South Bend Response

            12/08/2023

            Thanks for the honest feedback in this review.  We are using this review and criticism as a way to evaluate and improve.  We do feel as though sometimes not all businesses are a good fit for every customer, and while we have many happy members, we can recognize when we are not matching up to someone's expectations.  For this reason so we did refund all fees associated with the recent billing as a courtesy.  We wish you luck in your fitness activities in the future wherever you decide to pursue them.  Thank you -Ownership

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            BBB Serving Northern Indiana

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