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Business Profile

Cabinet Maker

Janice Cabinetry

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    10/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We hired Janice Cabinetry to do a remodel of our kitchen. Not only was he poor at communication he forgot to order multiple things that were part of the agreement. He built us a cabinet for our garbage can only then later say he could not find a can to match the size of the cabinet. He then was suppose to buy a butcher block in there, that we never received. Now we have a useless cabinet that we cant do much with. He did not order the kick-board drawer that was part of the original agreement and told me it was out of style. Now I have now kickboard and no drawer. He also did not order the inserts for our drawers. At the end he told me that he had them all ordered and that he would be back in a couple week to install. He never came back, he would not return text messages, months later he told me he had all the stuff at his warehouse and that he would install after this big job and he never did. Not only did he not give us what we paid work his work that he did do is not up to par. The paint is already chipping on the cabinets, seems of the cabinets are coming apart, drawers are not set properly, the caulk that he did is separated from the cabinets. I would like the items that he was suppose to install dropped off at my house. I do not want that man back in my house by any means.

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BBB Rating & Accreditation

C+

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Contact Information

1066 Farrell St

Valparaiso, IN 46385

(219) 242-2137

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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