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Business Profile

Collections Agencies

Helvey & Associates, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Helvey & Associates, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 25 total complaints in the last 3 years.
    • 8 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/18/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      As of 11/18/24, the balance of ******* owed to the original creditor ***********, has been paid. They have agreed to rescind the collections, hence there is no need for Helvey to collect nor is there any amount for them to collect. I would love it if Helvey would rescind the collections on my credit report as there is nothing to keep reporting or collecting. If you need anymore information, please do respond if I need to provide more.Thank you.

      Business Response

      Date: 11/22/2024

      Thank you for notifying our agency about this matter. Please be advised this communication is from a debt collector.  
      We have reviewed all the information provided by you.However, we have not been able to match the information you provided in your complaint with an account in our records and will be unable to fully investigate your complaint until we receive additional information from you.Such information may include but is not limited to a prior address, or any of the information appearing on your credit file such as the account number, date opened, original creditor, and/or balance due. You may submit this additional information to our agency by calling ************** or writing to us at the correspondence address listed below, or you may send it electronically to ************************
      Correspondence Address:Helvey & Associates, **** *********************************************************************************************
      We apologize for any inconvenience and look forward to receiving the requested information as described above so we may fully investigate and attempt to resolve your complaint.
      Again, thank you for contacting our agency.
      Sincerely,
      **** L. ******
      Director of Compliance and Corporate Training
      Helvey & Associates

    • Initial Complaint

      Date:11/04/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I learned that there was a collection on my credit report for 188 for an unpaid bill from **** every after I moved. I had no knowledge of this bill. I followed the instructions per the letter sent from Helvey and I paid the lump sum in 1 installment and have a receipt. I was told that if I pay in one payment it would be a pay and delete. I made the payment. The tradeline still appears on my credit report showing that I owe 188. **** confirmed that they received payment. I called Helvey and associates back to follow up on the removal of the tradeline. Every number listed for Helvey and associates including on their correspondence takes you to a third party who then tells you not to pay the account but instead enroll in a credit program whereby you dispute charges. I paid in full. and asked to speak to someone about the correction to my credit report but instead I called every associated number on their website and was lead to a third party acting o/b/o Helvey trying to mislead into providing a payment for credit repair. Helvey and associates is in violation of the ****.

      Business Response

      Date: 11/07/2024

      Thank you for notifying our agency about this matter. Please be advised this communication is from a debt collector.
      Based on our investigation, we have found the allegations in your complaint to be unsupported and refute your claims. Calls to all telephone numbers published come directly to our agency with no involvement of a third party. On 06/24/2024, our agency mailed a validation notice to the same address you provided with your complaint. This notice advised you that the account was placed with our agency for collection and provided you with options to dispute the debt and stated that unless you notified our agency after receiving the notice that you dispute the validity of the debt or any portion thereof, our agency would assume the debt is valid and our information was correct. On 07/29/2024, our agency mailed a second notice to you at the same address, which provided you with notice of our intent to report the account to your credit. Written communications mailed to you were not returned and assumed to be received by you, nor did we receive a notification from the National Change of Address database. We did not receive a response from you and the account was subsequently reported to the **************************** Based on call recording files, on 10/16/2024, you called our agency to obtain the account number for the subject debt which was provided to you and the call concluded. This was your only call to our agency on the subject debt. Subsequently,you paid the debt in full to our agency using our online payment portal which was posted to your account on 10/17/2024. It can take 30 days or longer for updates to be reflected on credit reports.
      Thank you, again, for contacting our agency.
      Sincerely,
      **** L. ******
      Director of Compliance and Corporate Training
      Helvey & Associates, ****

      Business Response

      Date: 11/07/2024

      Thank you for notifying our agency about this matter. Please be advised this communication is from a debt collector.
      Based on our investigation, we have found the allegations in your complaint to be unsupported and refute your claims. Calls to all telephone numbers published come directly to our agency with no involvement of a third party. On 06/24/2024, our agency mailed a validation notice to the same address you provided with your complaint. This notice advised you that the account was placed with our agency for collection and provided you with options to dispute the debt and stated that unless you notified our agency after receiving the notice that you dispute the validity of the debt or any portion thereof, our agency would assume the debt is valid and our information was correct. On 07/29/2024, our agency mailed a second notice to you at the same address, which provided you with notice of our intent to report the account to your credit. Written communications mailed to you were not returned and assumed to be received by you, nor did we receive a notification from the National Change of Address database. We did not receive a response from you and the account was subsequently reported to the **************************** Based on call recording files, on 10/16/2024, you called our agency to obtain the account number for the subject debt which was provided to you and the call concluded. This was your only call to our agency on the subject debt. Subsequently,you paid the debt in full to our agency using our online payment portal which was posted to your account on 10/17/2024. It can take 30 days or longer for updates to be reflected on credit reports.
      Thank you, again, for contacting our agency.
      Sincerely,
      **** L. ******
      Director of Compliance and Corporate Training
      Helvey & Associates, ****

    • Initial Complaint

      Date:07/09/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Accounts Affected by the Crime Account Number: *************** 6/2024 Other ********************** or PROCOLLECT ***************** original creditor: THE ****** APARTMENTS S2 Date fraud began: Date that I discovered it:Total fraudulent amount: $ 2083 ******************************************************* Page 1 of 2 ************************** 7/9/24, 1:02 PM Utility Account Opened by the **************** or HELVEY $ ASSOCIATES Organization: IN original creditor: DUKE ENERGY CAROLI Account Number: ******* ************* Fraudulent Information on Credit Reports $ 521 Date fraud began: Date that I discovered it:Total fraudulent amount: Accounts or Charges Personal Information Credit Inquiries ALLY FINANCIAL, CAP ONE NA, CONSUMER PORTFOLIO, JPMCB CARD, SANTANDER CONSUMER *** Yes, fraudulent accounts or charges appear on my credit report Addresses: ************************************************************* PRE

      Business Response

      Date: 07/18/2024

      Thank you for notifying our agency about this matter. Please be advised this communication is from a debt collector.
      We have reviewed all the information provided by you. Additionally, we requested the original creditor complete an internal investigation. The original creditors investigation is still pending.In the interim, based on the supporting documentation you included with your complaint, our agency requested the account be deleted from any consumer reporting agency files to which we submitted information. It may take 30 days or more for this update to be reflected on your credit file.
      It is important to note that the original creditor may require additional documentation from you to fully resolve and close the account in question. Our agency will mail the results of the investigation to the address you provided with your complaint. We encourage you to contact our agency directly with any questions or if you wish to discuss this matter further. 
      Thank you, again, for contacting our agency. We look forward to working with you to resolve this matter.

      Sincerely,
      ************************
      Director of Compliance and Corporate Training
      Helvey & Associates, ****

    • Initial Complaint

      Date:06/19/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im not liable for this debt with Helvey & Associates IN, I do not have a contract with *********** Carolinas, they did not provide me with the original contract as requested.

      Customer Answer

      Date: 06/20/2024

      Please see attached.

      Thanks again

      Sincerely,

      *************************

      Business Response

      Date: 06/28/2024

      Thank you for notifying our agency about this matter. Please be advised this communication is from a debt collector.
      We have reviewed all the information provided by you. The original creditor assigned the account in question to our agency for collection. Our agency mailed a validation notice to you, on 02/26/2024, to the last known billing address for you as provided by the original creditor. This notice advised you that the account was placed with our agency for collection and provided you with options to dispute the debt and stated that unless you notified our agency after receiving the notice that you dispute the validity of the debt or any portion thereof, our agency would assume the debt is valid and our information was correct. On 04/01/2024, our agency mailed a second notice to you at the same address, which provided you with notice of our intent to report the account to your credit. Written communications mailed to you were not returned and assumed to be received by you, nor did we receive a notification from the National Change of Address database. We did not receive a response from you and the account was subsequently reported to the **************************** To date, this complaint is our first interaction with you.

      Based on our investigation, it is our position we have identified you as the correct consumer for this account and believe we have reported all information accurately as required by data furnishers. Although the validation period has expired, we will mail verification of the subject debt to the address you provided with your complaint.  
      Thank you, again, for contacting our agency.

      Sincerely,
      ************************
      Director of Compliance and Corporate Training
      Helvey & Associates, ****

      Customer Answer

      Date: 06/28/2024

       I am rejecting this response because:


      Customer Answer

      Date: 06/28/2024

      Im not liable for this debt with Helvey & Associates IN, I do not have a contract with *********** Carolinas, they did not provide me with the original contract as requested.

    • Initial Complaint

      Date:06/08/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Helvey and Associates placed a derogatory ****** on my credit report for an internet bill I had through ********* Communications that I had placed on temporary hold when I moved out of my house, then the hold was unknowingly released and eventually the bill sent to collections. I paid the debt in full in March, contacted them in April once I realized it wasnt removed and provided the receipt of payment. I was told it would be removed promptly and have had to call back 3 times since then as well as disputing the charge on my credit report three times, but each time the dispute comes back saying the information was found accurate and is still not removed. Theyve never once said I need to pay any other fees or anything to remove it, they just agree that it was paid and tell me it will be removed. Instead it still shows on my credit report as being owed in full. Im sure its causing lenders to assume Im flakey because its just a measely $86 but it has been paid and therefore should be settled.

      Business Response

      Date: 06/18/2024

      Thank you for notifying our agency about this matter. Please be advised this communication is from a debt collector.

      Based on our records, including recorded phone calls, we have found the allegations in your complaint to be unsupported. Before first reporting the account to your credit file, our agency mailed a validation notice, on 05/30/2023, to the same address you provided with your complaint. This notice identified the original creditor, balance due ($102.84), and account number for the services rendered, and provided you with options to dispute the debt and stated that unless you notified our agency after receiving the notice that you dispute the validity of the debt or any portion thereof, our agency would assume the debt is valid and our information was correct. A second notice was mailed to you at the same address, on 07/05/2023, which provided you with notice of our intent to report the account to your credit. We did not receive a response from you and the account was subsequently reported to the consumer reporting agencies.

      To date, our records reflect one (1) phone call from you, on 04/16/2024, after which our agency opened an investigation with the original creditor. The original creditor has since provided you a credit to the balance owed and verified the receipt of your payment and the status of paid in full.As a result, we requested the account be deleted from the consumer reporting agency files to which we submitted information; however, such updates may take 30 days or longer to be reflected on your credit file.

      Sincerely,
      ************************
      Director of Compliance and Corporate Training
      Helvey & Associates, ****

      ******************************************************************************************************

    • Initial Complaint

      Date:05/21/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with 10 DUKE ENERGY OHIO KY. I do not have a contract with HELVEY AND ASSOCIATES, they did not provide me with the original contract as requested.

      Customer Answer

      Date: 05/22/2024

      Attached to this complaint are documentation showing disputes has been filed with each credit bureau. 

      Business Response

      Date: 05/28/2024

      Thank you for notifying our agency about this matter. Please be advised this communication is from a debt collector.
      We have reviewed and considered all information provided by you. As a result of the final bill remaining unpaid for utility services rendered to you at the corresponding service address, the original creditor assigned the account in question to our agency for collection. Our agency mailed a validation notice to you, on 01/22/2024, to your forwarding billing address as provided by the original creditor which is the same address you provided with your complaint. This notice advised you that the account was placed with our agency for collection and provided you with options to dispute the debt and stated that unless you notified our agency after receiving the notice that you dispute the validity of the debt or any portion thereof, our agency would assume the debt is valid and our information was correct. On 02/26/2024,our agency mailed a second notice to you at the same address, which provided you with notice of our intent to report the account to your credit. We did not receive a response from you and the account was subsequently reported to the ****************************

      Based on our investigation, it is our position we have identified you as the correct consumer for this account and believe we have reported all information accurately as required by data furnishers. On 05/17/2024, the original creditor reported that you paid the account in full and our agency will update the *************************** with the payment information.
      Thank you, again, for contacting our agency.

      Sincerely,
      ************************
      Director of Compliance and Corporate Training
      Helvey & Associates, Inc.

      Educational Resources:
      ******************************************************************************************************
      ***************************

    • Initial Complaint

      Date:05/20/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have a collections report on my line of credit from this collection agency. The address the bill is from is an address i don't live at. That bill is not my bill.

      Business Response

      Date: 05/28/2024

      Thank you for notifying our agency about this matter. Please be advised this communication is from a debt collector.
      We have reviewed and considered all information provided by you. As a result of this bill remaining unpaid for services rendered to you at the corresponding service address from 09/27/2022 through 09/07/2023, the original creditor assigned the account in question to our agency for collection. Our agency mailed a validation notice to you, on 03/15/2024, to your forwarding billing address as provided by the original creditor which is the same address you provided with your complaint. This notice advised you that the account was placed with our agency for collection and provided you with options to dispute the debt and stated that unless you notified our agency after receiving the notice that you dispute the validity of the debt or any portion thereof, our agency would assume the debt is valid and our information was correct. On 04/19/2024, our agency mailed a second notice to you at the same address, which provided you with notice of our intent to report the account to your credit. We did not receive a response from you and the account was subsequently reported to the Consumer Reporting Agencies.

      Based on our investigation, it is our position we have identified you as the correct consumer for this account and believe we have reported all information accurately as required by data furnishers. As such, the account will remain active, owing, and disputed and will be reflected on your credit file accordingly. Although the validation period has expired, we will mail full verification of the subject debt to your current address.
      We look forward to working with you to resolve this matter.

      Sincerely,
      ************************
      Director of Compliance and Corporate Training
      Helvey & Associates, Inc.

      Educational Resources:
      ******************************************************************************************************
      ***************************

    • Initial Complaint

      Date:05/16/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Helvey and Associates reported a collections account from *********** PROGRESS on my credit. I was told by this company if I could send proof payment they would immediately delete/ remove from the credit reporting Agency. *********** as well advised me that they sent confirmation bill had been paid in full. Attached is an email confirmation from *********** Progress.

      Business Response

      Date: 05/24/2024

      Thank you for notifying our agency about this matter. Please be advised this communication is from a debt collector.
      Based on the receipt of your prior CFPB complaint (enclosed with additional details), we reviewed and considered all information provided by you and completed a reasonable investigation, which included a review of recorded phone interactions and correspondence. As explained in our response to your CFPB complaint, we have found the allegations in your complaints to be unsupported. It is our position that you are the correct consumer for the account in question and our agency acted appropriately as authorized by contract and law by reporting accurate information to your credit file. It is also our position that our representatives made good faith effort to work with you to resolve this matter. Our representatives attempted to explain the collection and credit reporting process to you on multiple occasions but was unsuccessful as you seemingly did not want to accept the exchange of information, including our last contact with you on 05/14/2024.
      As further explained in our response to your CFPB complaint, on 05/15/2024, the original creditor reported to our agency that you paid the account in full. While we were under no obligation to do so, as a result, our agency requested the account be deleted from your credit file; however, *************************** may take 30 days or longer to update consumer reports.
      We regret that you remain dissatisfied with our attempts to help you resolve this matter and hope you understand our business position. Thank you, again, for contacting our agency.

      Sincerely,
      ************************
      Director of Compliance and Corporate Training
      Helvey & Associates, ****

      Educational resources:
      **********************************************************************************************************************
      ******************************************************************************************************
      ***************************

    • Initial Complaint

      Date:04/03/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My name is *********************** and my account number with *********** is Account #************. *********** sent my account to collections AFTER the ******** ****** **** sent in a check to cover the cost of the past due amount. The balance of the *********** Account has reflected a $0.00 balance for almost a year. However, they are still reporting a past due balance to the collection agency Helvey and Associates. I want this collection deleted immediately from ********** and *******; it has already been deleted from ********. I've contacted the collection agency numerous times. If not, I will be contacting an attorney, reporting this to the Attorney General, FTC, and the **** as it violates FCRA requirements. Thank you.Ive attached a screenshot of the *********** account with a zero balance

      Business Response

      Date: 04/12/2024

      Thank you for notifying our agency about this matter. Please be advised this communication is from a debt collector. 

      Our goal at Helvey & Associates, **** is to help consumers achieve positive solutions in resolving delinquent accounts in a friendly, honest, helpful, and professional demeanor, which includes investigating potential errors or inaccuracies. As such, we have reviewed and considered the information provided by you.

      As a result of the final bill for utility services rendered remaining unpaid and owing, the original creditor assigned the account to our agency for collection. On 08/21/2023, our agency mailed a validation notice (copy enclosed) to you at the forwarding billing address provided by the original creditor. This notice advised you that the account was placed with our agency for collection, and identified the original creditor, balance due, and account number for the services rendered. This notice also provided you with options to dispute the debt and stated that unless you notified our agency after receiving the notice that you dispute the validity of the debt or any portion thereof,our agency would assume the debt is valid and our information was correct.
      Our agency mailed a second notice to you at the same address, on 09/25/2023, which provided you with notice of our intent to report the account to your credit.  ******* communications mailed to you were not returned and assumed to be received by you, nor did we receive any notification from the National Change of Address database. We did not receive a response from you and the account was subsequently reported to the consumer reporting agencies.

      Upon receiving the documentation supporting the premise of your dispute, we investigated the matter with the original creditor and they verified the account was paid in full on 12/28/2023. As a result of the investigation, we have requested the account be deleted from any consumer reporting agency files to which we have submitted information. Consumer ****************** may take 30 days or longer to update consumer reports and this is beyond our control.

      We hope you find the above-mentioned resolution satisfactory.  Please do not hesitate to contact our agency should you have any questions regarding this account or wish to discuss this matter further.

      Sincerely,
      *********************
      Director of Compliance and Corporate Training
      Helvey & Associates

      Customer Answer

      Date: 04/12/2024

       Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Thank you.

    • Initial Complaint

      Date:01/03/2024

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with ************ I *** not have a contract with the collection agency Helvey and Associates **** they did not provide me with the original contract as I requested.

      Customer Answer

      Date: 01/03/2024

      This item was removed from my EXPERIAN credit report within 6 hours of me filling a dispute with EXPERIAN. 

      Customer Answer

      Date: 01/04/2024

      Attached is the uploaded Experian dispute and results. 

      Business Response

      Date: 01/12/2024

      Thank you for notifying ********** about this matter. Please be advised this communication is from a debt collector.

      We have reviewed and considered all information provided by you and completed a reasonable investigation, which includes a review of recorded phone interactions and correspondence.

      As a result of the final bill for utility services remaining unpaid, the original creditor assigned the account in question to ********** for collection. On 09/26/2023, ********** mailed a validation notice to you at the forwarding billing address for you as provided by the original creditor which is the same address you provided with your complaint. This notice advised you that the account was placed with ********** for collection, and identified the original creditor, balance due, and account number for the services rendered. This notice also provided you with options to dispute the debt and stated that unless you notified ********** after receiving the notice that you dispute the validity of the debt or any portion thereof, ********** would assume the debt is valid and our information was correct. ********** mailed a second notice to you, on 10/31/2023, which provided you with notice of our intent to report the account to your credit. Written communications mailed to you were not returned and assumed to be received by you, nor did we receive any notification from the National Change of Address database. We did not receive a response from you and the account was subsequently reported to the consumer reporting agencies.

      According to our records, on 12/13/2023, you called **********, verified your personally identifiable information was accurate, and paid the account in full during that phone call.Furthermore, the representative advised you during this call that your account qualified to be deleted from your credit and explained that the consumer reporting agencies may take thirty (30) days or more to update your report and that is beyond our control.

      Based on our investigation, it is our position we have identified you as the correct consumer for the subject account and have found the allegations in your complaint to be unsupported.
      Should you have additional information or documentation for us to consider that would further substantiate the basis of your complaint, we will be happy to review it.

      Thank you, again,for contacting **********.

      Sincerely,
      ************************
      Director of Compliance and Corporate Training
      Helvey & Associates, Inc. 

    Helvey & Associates, Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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