Business ProfileforGibson's Heating & Plumbing, Inc.

I am reporting an issue that escalated over time and caused considerable damage to my home done by Gibson's Heating & Plumbing in Waterloo, Indiana. 12-4-17 Home plumbing evaluation done, outside spigot checked. 1-4-18 I discovered spigot froze to ground. I have never had trouble with and had not used for many months. 1-8-18 New spigot and inside plumbing done and also hole cut in dry wall and covered with plastic panel that falls out and had to duct tape. Charged $395 even though I believe spigot not shut off when inspected 1 month prior by Gibson's. 4-26-20 Adjacent room flooded. 4-27-20 Gibson's replaced part through hole cut in drywall previously, noted workmanship and no charge. Dry wall damaged. 9-1-21 Room floods a second time. Invoice states replaced hose spigot and I was told this time also soldered. Dry wall now falling apart, carpet black, wooden cabinet bottom also black and falling apart. My homeowners insurance said to request their insurance. I have twice and nothing. Offered $600 and nothing received. I am now having another plumbing company check before attempting any repairs of room. They found questionable plumbing, no shut off valve, and a crimped pipe and are in the process of replacing everything done by Gibson's. Also, Gibson's told me, "They don't do damages". I believe Gibson's actions, workmanship and parts have caused extensive damaged to my home, loss of new wooden cabinet, and multiple repairs on a spigot that was not broke. So do companies such as this, have insurance to cover damages they cause? I have had other damages and multiple "malfunctions" with my air conditioner, water heater and well tank. But these damages with the spigot have brought me to the limits of my patience and the cost is too big for my pocket.