Reviews

This profile includes reviews for TAMKO Building Products, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  TAMKO Building Products, LLC

  198 Four States Dr Galena, KS 66739-4304

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  TAMKO Building Products, LLC

  2300 35th St Tuscaloosa, AL 35401-7010

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  TAMKO Building Products, LLC

  7910 S Central Expy Dallas, TX 75216-4183

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  TAMKO Building Products LLC

  5300 E 43rd Ave Denver, CO 80216-4536

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  TAMKO Building Products, LLC

  4500 Tamko Dr Frederick, MD 21703-3001

Review Details

• Review fromJennifer C

  Date: 04/17/2025

  1 star

  Jennifer C

  Date: 04/17/2025

  Mishandling of Warranty Claim, Unreasonable Delay, and Ongoing Property Damage Complaint Description: This complaint concerns Tamko Building Products’ failure to adequately resolve a roofing issue related to defective shingles previously installed on our home. In our initial claim, a Tamko inspector visited our property, collected samples of the shingles, and confirmed that the product was defective. Tamko subsequently paid to have the defective shingles sealed, as they had failed to self-seal as designed. However, despite this corrective action, the previously sealed shingles are now lifting, resulting in roof leaks and interior damage to our home. We contacted Tamko to inform them that the issue has worsened, but they have refused to reopen the original claim. Instead, they are requiring that we initiate a completely new claim. Furthermore, we have been advised that Tamko does not currently have an inspector in our area, and it may take an additional six to eight (6–8) weeks before anyone contacts us to even schedule an inspection. This extended delay is unacceptable, particularly considering the known defect in the original product and the existing damage already documented. Continued postponement will lead to further deterioration, including damage to structural components such as the roof deck, ceiling, and personal belongings. We find Tamko’s handling of this matter unsatisfactory and unreasonable. The refusal to reopen the original claim, combined with the lack of urgency and support, is causing ongoing hardship and financial risk to us as homeowners.

  TAMKO Building Products, LLC

  Date: 04/23/2025

  TAMKO handles all of its claims in accordance with the limited warranty and a remedy of the limited warranty is to repair any issue caused by a manufacturing issue that leads to leaks. Hand-sealing shingles that have failed to seal down is an industry recognized procedure to remedy the situation. We are continuing to work with you to see why the hand seal did not work.

• Review fromVictoria D

  Date: 03/28/2025

  1 star

  Victoria D

  Date: 03/28/2025

  2nd owner of a house— had no idea that this “warranty” had to be transferred within 30 days sell of the house. Granules from the shingles are EVERYWHERE around the house on a house that is 7 years old. Disgusting that TAMKO doesn’t stand behind their products. Do not recommend.

  TAMKO Building Products, LLC

  Date: 03/31/2025

  Like most manufacturers who provide a long-term limited warranty, TAMKO has limitations on the transferability of the limited warranty. TAMKO provides a limited warranty as part of the original sale of TAMKO shingles that provides a remedy in case of manufacturing defects which directly cause leaks. This limited warranty is printed on every package of TAMKO shingles so homeowners (and their contractors) can read the language of the limited warranty as they consider which brand of shingles to buy. Notice of TAMKO’s limitation of the transferability (including the requirement to request the transfer within 30 days of the closing date) is conspicuously printed on the top of the limited warranty. TAMKO’s rationale for the limitation of the transfer of the limited warranty, in part, is based on the fact that subsequent owners of a home have the opportunity to inspect the home (and its component parts such as shingles), negotiate the purchase price, and make subjective adjustments to the price based upon the home’s structural condition, market conditions, and various other factors. Specifically, a subsequent owner has the opportunity to inspect the roof and take any issues into account as part of the negotiation of the price of the home. It is part of the due diligence process in the purchase of a house that requires the purchaser to assume that responsibility and risk. (TAMKO obviously is not a party to such negotiations, does not know whether any adjustments to the purchase price should have been made or were in fact made due to the condition of the roof, and cannot determine if the subsequent homeowner negotiated a fair and reasonable purchase price for the home.) Therefore, TAMKO has chosen to provide a limited warranty that limits the transferability which is conspicuously printed on every bundle of TAMKO shingles and is also available online at Tamko.com

• Review fromSylvia R

  Date: 03/19/2025

  1 star

  Sylvia R

  Date: 03/19/2025

  We replaced our total roof in May 2016 with Tamko shingles. The shingles are plagued by design flaws and have a 30 year-limited warranty for their product. We were seeking a claim for the following reasons because of all the encounters we have dealt with. This is a list of problems: 1.Shingles started wrinkling on different sections throughout the roof. 2.The roofing company came out and replaced the wrinkling shingles, same lot number as needed but now we have a roof with 2 different colors of shingles. 3.Since we submitted samples as requested, Tamko say they need 3 quotes from a contractor to come and get estimate on sealing treatment on the shingles/roof. We do not agree and do not want our roof with the sealing treatment. Preferably get the roof shingles with same color overall the roof. I don't understand why the Tamko Product is out in the market. As a customer, we would like to see Tamko compensate the consumer with defective shingles and cease from engaging in further deceptive advertising, marketing and sales practices.

  TAMKO Building Products, LLC

  Date: 03/25/2025

  TAMKO provides a limited warranty to purchasers of TAMKO shingles as part of the original sales transaction which provides a remedy to the purchaser in the event TAMKO shingles have a manufacturing defect directly resulting in leaks. Many manufacturers of consumer goods offer a limited warranty on its products and the consumer is free (if they so choose) read the limited warranty prior to making the purchase. TAMKO prints its limited warranty on every package of TAMKO shingles it manufactures, has it available online at Tamko.com and provides printed versions that are available through distributors, so homeowners (as well as retailers and contractors) have the opportunity to read and compare our limited warranty to others as they consider which brand of shingles to buy. Every warranty claim is processed according to the applicable limited warranty. If you feel your claim has not been so treated, please email [email protected] and let them know of your concerns and a representative will get back with you promptly.

• Review fromHeather S

  Date: 12/16/2024

  1 star

  Heather S

  Date: 12/16/2024

  TAMKO does not honor their warranty. My mother died from COVID 1 year after the roof was installed and because her estate did not transfer the warranty within 30 days of her death, there is nothing I can do as the child that inherited the home. They are treating it like I purchased the home. They will find any way to get out of standing by their "warranty".

  TAMKO Building Products, LLC

  Date: 12/17/2024

  Like most manufacturers who provide a long-term limited warranty, TAMKO has limitations on the transferability of the limited warranty. TAMKO provides a limited warranty as part of the original sale of TAMKO shingles that provides a remedy in case of manufacturing defects which directly cause leaks. This limited warranty is printed on every package of TAMKO shingles so homeowners (and their contractors) can read the language of the limited warranty as they consider which brand of shingles to buy. Notice of TAMKO’s limitation of the transferability (including the requirement to request the transfer within 30 days of the closing date) is conspicuously printed on the top of the limited warranty and is available online at tamko.com. TAMKO attempts to treat all its customers equally and equitably by abiding by the terms of the limited warranty when administering all claims. Making exceptions for one individual by allowing more favorable treatment is a disservice to those TAMKO customers whose claims are administered in accordance with the limited warranty.

• Review fromAnthony B

  Date: 12/11/2024

  1 star

  Anthony B

  Date: 12/11/2024

  6 year old roof that is delaminating with significant granule loss and they are not providing a warranty on the shingles. They are disavowing themselves of responsibility because I didn't switch the warranty into my name within 30 days of buying the house. I have owned the house for ~5 months.

  TAMKO Building Products, LLC

  Date: 12/12/2024

  Like most manufacturers who provide a long-term limited warranty, TAMKO has limitations on the transferability of the limited warranty. TAMKO provides a limited warranty as part of the original sale of TAMKO shingles that provides a remedy in case of manufacturing defects which directly cause leaks. This limited warranty is printed on every package of TAMKO shingles and is available online at TAMKO.com so homeowners (and their contractors) can read the language of the limited warranty as they consider which brand of shingles to buy. Notice of TAMKO’s limitation of the transferability (including the requirement to request the transfer within 30 days of the closing date) is conspicuously printed on the top of the limited warranty. TAMKO’s rationale for the limitation of the transfer of the limited warranty, in part, is based on the fact that subsequent owners of a home have the opportunity to inspect the home (and its component parts such as shingles), negotiate the purchase price, and make subjective adjustments to the price based upon the home’s structural condition, market conditions, and various other factors. Specifically, a subsequent owner has the opportunity to inspect the roof and take any issues into account as part of the negotiation of the price of the home. It is part of the due diligence process in the purchase of a house that requires the purchaser to assume that responsibility and risk. (TAMKO obviously is not a party to such negotiations, does not know whether any adjustments to the purchase price should have been made or were, in fact, made due to the condition of the roof, and cannot determine if the subsequent homeowner negotiated a fair and reasonable purchase price for the home.) Therefore, TAMKO has chosen to provide a limited warranty that limits the transferability which is conspicuously printed on every bundle of TAMKO shingles and is also available online at Tamko.com.

• Review fromjill S

  Date: 10/31/2024

  1 star

  jill S

  Date: 10/31/2024

  They do not stand behind their products and do not honor their warranty!!!!. Very simple and cheap fix for their shingles that after a few years are black and covered with algae.. but they wanted me (70 year old single women) to remove shingles and mail them..to prove they were their product and the algae was covered. They knew it was their product.. just were not going to cover it or treat the problem.Stear clear of this company!!!

  TAMKO Building Products, LLC

  Date: 11/01/2024

  When a claim is initiated with TAMKO, TAMKO sends a claim kit and written instructions to the homeowner which states that A ROOFING PROFESSIONAL should be retained to remove two full shingle samples and take photographs of any potential issue present. The shingles samples are used by TAMKO to 1) confirm the shingles from the roof are indeed TAMKO shingles and; 2) check for manufacturing issues on the shingles. If a manufacturing issue is found and a remedy is provided under the terms of the limited warranty, TAMKO provides $200 as reimbursement to pay the roofing contractor who removed the shingle samples and replace the removed shingles with new shingles to maintain the water shedding ability of the roof. For complete details, you may view the current TAMKO limited warranty at tamko.com.

• Review fromDaniel M

  Date: 10/30/2024

  1 star

  Daniel M

  Date: 10/30/2024

  As a 20yr contractor had an obvious curly shingle on the entire roof, filled a claim they came out and told the homeowner it was a bad install but couldn't say how as long as it wasn't problem, this company will not stand behind there products, don't be a victim way to many other good products out there.

  TAMKO Building Products, LLC

  Date: 10/31/2024

  TAMKO provides a limited warranty to purchasers of TAMKO shingles as part of the original sales transaction which provides a remedy to the purchaser in the event TAMKO shingles have a manufacturing defect directly resulting in leaks. The limited warranty does not cover issues that the manufacturer cannot control including damage caused by extreme weather, improperly installed shingles, poor workmanship during the installation of the shingles, etc. It is important that homeowners find a qualified and experienced roofing contractor who they can trust to install their roof properly within industry standards and in accordance with the manufacturers' instructions.

• Review fromJames R

  Date: 10/25/2024

  1 star

  James R

  Date: 10/25/2024

  Wouldn't buy or use these shingles on a house, Tamko refused to replace the roof due to it being 11 years old after admitting that the run of shingles used in my home was defective straight out of the factory. Argument was it lasted 10 years.. no it didn't. I had noticed the color variation on my roof several years prior and didn't think anything of it until my roofing contractor came out on a seperate issue next door and told me, I immediately asked to replace and was informed that 100s of roofs had already been in litigation and nothing ever was given. Yes I understand a warranty period is the rule but when you sell a product to the public that's defective they should be notified of that.

  TAMKO Building Products, LLC

  Date: 10/28/2024

  TAMKO does not have a record of this reviewer filing a warranty claim with TAMKO. Claims may be initiated by sending an email to [email protected]. All warranty claims are handled in accordance with the applicable limited warranty that was in effect at the time of the purchase of TAMKO shingles. The limited warranty is available online at tamko.com, on marketing materials and printed on every bundle of TAMKO shingles so prospective customers can review the limited warranty as they consider which brand of shingles to purchase.

• Review fromMiranda B

  Date: 09/16/2024

  1 star

  Miranda B

  Date: 09/16/2024

  Had a new roof put on in Sept of 23. Shingles wavy in some areas on my roof. Contractor was notified days after roof was placed. Contractor has been attempting to get Tamko to look at and fix the issue so the roof will get paid for. Now 12 days before it has been a full year they want to have a meeting. They are a joke.

  TAMKO Building Products, LLC

  Date: 09/23/2024

  TAMKO provides a limited warranty with the purchase of TAMKO shingles which is printed on every wrapper and is also available online at tamko.com. The limited warranty provides a remedy for shingles which have manufacturing issues which result in leaks. The limited warranty does not cover items which are outside of TAMKO's control, such as installation issues, extreme weather events, etc. All claims are administered according to the terms of the limited warranty. Please take time to read all limited warranties on products you are considering buying so you are an informed buyer as you consider which products/brands to purchase.

• Review fromTim P

  Date: 08/31/2024

  1 star

  Tim P

  Date: 08/31/2024

  Hard to believe that Tamko is still selling this inferior product. I fall into the same category as the other reviewers listed one after the other as a second owner of my 9 year old home. Excessive grit loss and you can see sunlight through the shingles. This company should absolutely be ashamed of themselves and embarrassed by their product. The original owner wasn’t provided warranty documentation when she purchased from the builder and therefore it wasn’t transferred over to me. I do understand rules, however I also understand standing behind your product especially when it’s not an isolated incident. It’s consumer after consumer that have to suffer the consequences and major expense of this company that continues to sell substandard shingles. I read the responses on here from Tamko and it’s the same response word for word that I got from everyone one I spoke with at Tamko. Absolutely unbelievable that they are not being held accountable for their subpar materials. Please don’t bother leaving the same response Tamko Limited Liability Company!

  TAMKO Building Products, LLC

  Date: 09/03/2024

  The language is the same because it is true and TAMKO is consistent in following the terms of the limited warranty to help ensure all TAMKO customers are treated the same and no one receives special treatment with regards to the limitations on transferability. Like most manufacturers who provide a long-term limited warranty, TAMKO has limitations on the transferability of the limited warranty. TAMKO provides a limited warranty as part of the original sale of TAMKO shingles that provides a remedy in case of manufacturing defects which directly cause leaks. This limited warranty is printed on every package of TAMKO shingles so homeowners (and their contractors) can read the language of the limited warranty as they consider which brand of shingles to buy. Notice of TAMKO’s limitation of the transferability (including the requirement to request the transfer within 30 days of the closing date) is conspicuously printed on the top of the limited warranty. TAMKO’s rationale for the limitation of the transfer of the limited warranty, in part, is based on the fact that subsequent owners of a home have the opportunity to inspect the home (and its component parts such as shingles), negotiate the purchase price, and make subjective adjustments to the price based upon the home’s structural condition, market conditions, and various other factors. Specifically, a subsequent owner has the opportunity to inspect the roof and take any issues into account as part of the negotiation of the price of the home. It is part of the due diligence process in the purchase of a house that requires the purchaser to assume that responsibility and risk. (TAMKO obviously is not a party to such negotiations, does not know whether any adjustments to the purchase price should have been made or were in fact made due to the condition of the roof, and cannot determine if the subsequent homeowner negotiated a fair and reasonable purchase price for the home.) Therefore, TAMKO has chosen to provide a limited warranty that limits the transferability which is conspicuously printed on every bundle of TAMKO shingles.