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          Find a Location

          Golden Plains Credit Union has 14 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Golden Plains Credit Union

              1714 E Kansas Ave Garden City, KS 67846-6235

            • Golden Plains Credit Union

              120 West 1st St Ellsworth, KS 67439

            • Golden Plains Credit Union

              140 N Main Hesston, KS 67062

            • Golden Plains Credit Union

              112 E. Grant Ulysses, KS 67880

            • Golden Plains Credit Union

              475 State St Phillipsburg, KS 67661-1935

            Business ProfileGolden Plains Credit Union

            Credit Union
            Multi Location Business

            Contact Information

            1714 E Kansas Ave

            Garden City, KS 67846-6235

            Get Directions
            Visit Website
            (620) 275-2151

            Customer Reviews

            3.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 73

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company provides checking and savings accounts, loans, visa credit cards, online, inside banking and drive-thru services.

            Business Details

            This is a multi-location business.

            Find a Location

            Golden Plains Credit Union has 14 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Golden Plains Credit Union

                1714 E Kansas Ave Garden City, KS 67846-6235

              • Golden Plains Credit Union

                120 West 1st St Ellsworth, KS 67439

              • Golden Plains Credit Union

                140 N Main Hesston, KS 67062

              • Golden Plains Credit Union

                112 E. Grant Ulysses, KS 67880

              • Golden Plains Credit Union

                475 State St Phillipsburg, KS 67661-1935

              Location of This Business
              1714 E Kansas Ave, Garden City, KS 67846-6235
              BBB File Opened:
              5/1/1996
              Years in Business:
              73
              Business Started:
              1/1/1951
              Business Management
              • Rosa Saenz, President
              Contact Information

              Principal

              • Rosa Saenz, President

              Customer Contact

              • Rosa Saenz, President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/06/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I purchased a SUV through a vendor who offered special financing thru Golden Plains. I paid them off (early) and can not get them to stop mailing me. Insurance offers galore and today... a bill for $5 for not doing any business with them in the last 2 years. REALLY? I have spoken with the local office numerous times to remove my name from their mailing address. They are habitually sending me information / offers. I DONT WANT TO DO BUSINESS WITH THEM ANYMORE!!! How the heck do I get off their mailing list?
              Read More
              Read 3 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Daniel R

              06/18/2024

              Had one of the most pleasant experiences ever in dealing with a credit union over the phone. The employee that helped me was named Janai and she could not have been more pleasant, knowledgeable, fast or efficient! She needs to be promoted immediately.

              Golden Plains Credit Union Response

              06/20/2024

              It is wonderful to hear your interaction with our team member was positive. We strive to provide quality and professional service to all members with every interaction. Thank you for your membership and for taking the time to share your great experience!
              Read 1 More Customer Review

              Local BBB

              BBB of Midwest Plains

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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