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Business Profile

Lawn and Garden

H and H Lawncare Equipment, LLC

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    04/10/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I placed an order with Lawnmowerpros for a gas cap.(price *****+***** shipping). I later got a ID number (******) that I used to track my order. I was tolled that the part was not in stock and would have to be ordered. I called and got a voicemail and said that I wanted to cancel the order. No one called back So called again still no reply. I went on line and left emails saying that I wanted to cancel my order. I now see where they have charged my bank account for the amount the part and shipping. I don't have the part and I still can not reach them

  • Initial Complaint

    09/18/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I ordered a discharge chute for our zero turn mower on 08/24/2022. Amount paid was $*****. They did ship what I ordered as it became available. Nature of dispute - they never sent me an order conformation email nor provided me with a tracking number. They never returned my phone calls of me asking for that info. Once I received the item, it was the wrong part. I tried SEVERAL times to get hold of them on the phone requesting a return authorization. I kept getting their voicemail. I even tried to get hold of them via email and got no response. They made no attempt to try to resolve this issue. The order number is: ******. I personally do not want them calling me as it is not easy to reach me all the time. They can correspond with me via email at ********************. Again, I just want a return authorization so I can return the item for a full refund.

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BBB Rating & Accreditation

D-

This business is not BBB Accredited

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Businesses in this category

Years in Business: 22

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

7048 S Broadway St

Haysville, KS 67060-1471

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(316) 522-2006

Customer Complaints Summary

3 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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