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Find a Location

Quality Collision Repair, Inc. has 1 locations, listed below.

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    Business ProfileforQuality Collision Repair, Inc.

    Auto Body Repair and Painting
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/6/2018

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company provides auto body and collision repairs, dent removal, hail damage repairs and custom auto painting for cars and light trucks. They also offer auto restorations, frame repair, auto glass repair and windshield replacement.

    Business Details

    Location of This Business
    5301 Tuttle Creek Blvd, Manhattan, KS 66502-8813
    BBB File Opened:
    10/4/2002
    Years in Business:
    30
    Business Started:
    1/1/1994
    Date of New Ownership:
    1/1/1994
    Business Incorporated:
    10/7/1998
    Accredited Since:
    7/6/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:30 PM
    T:
    8:00 AM - 5:30 PM
    W:
    8:00 AM - 5:30 PM
    Th:
    8:00 AM - 5:30 PM
    F:
    8:00 AM - 5:30 PM
    Business Management
    • Phil H. Schmanke, President/Owner
    Contact Information

    Principal

    • Phil H. Schmanke, President/Owner

    Customer Contact

    • Phil H. Schmanke, President/Owner

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had hail damage that needed to be repaired on a vehicle I JUST BOUGHT 60day tag still on it, literally a month ago, I let the owner **** know that I already filed a claim as well as the insurance has already paid me to take the car to whoever to get damage’s repaired, quality collision was the only place I could find within what the insurance budget, he quoted me 1780, for repairs. Than he called about two days later and told me that my car was done and the price went from around 1700 to about 2300, I asked him why when I arrived that the amount went up, he told me he pulled my claim from my insurance and saw how much they paid me for damages in which was none of his business and I told him there was no reason to get ahold of my claim when the insurance already closed it out, but he saw a big number and decided to use that and make over 500 more from me. When I picked up my car it was around 5:16pm than I noticed around 5:26pm that my car was filthy, grease fingerprints everywhere, scratches on my door as well as the panels were not put together properly and holes and scratches on my liner on my roof, I brought my car back the next day showed him, he openly admitted that something like this happened 4yrs ago which I am assuming was from the post I saw from a women that was marked 4yrs ago where someone damaged her vehicle. I called my insurance agent and told her if he didn't fix the damaged THEY made in my NEW car what should be the right step to make, I was advised to get his insurance so that I may make a claim and get the damages repaired if he refused to fix it. And to my SURPRISE, he said he wasn’t fixing any damages made to my vehicle nor was he giving me his insurance as well. So I had To call the police. The officer told me to take him to court. **** will NOT admit when he is in the wrong at all. He thinks he above the law and he believes whatever he says goes and won’t own up to his mistakes as well as he WILL NOT take accountability for his actions!
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Midwest Plains

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