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Business Profile

Roofing Contractors

ABC Roofing LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:04/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    About 4 years ago we had a hail storm. ABC Roofing, with their predatory practices approached us about the hail damage to the roof. After inspecting the roof and getting everything through the insurance company, we upgraded from the builder grade roof to their premium roofing (30 year impact resistant, 120mph wind resistant), which was about an additional $1,200 above what the insurance was going to cover. So far all was good, until around March 31st of this year, at which time we had high winds ( 40-45mph sustained winds and gust up to about 55mph - well below the rating of the roofing) but had a number of shingles blow off. I have tried to contact the company about the situation but the number on the website ************* goes to a towing service and another number I was able to find just goes to a voice mail - of which I have left a number of voice mails that are never returned. Now I am left with a exposed roof that I am going to have to pay someone to repair something that ABC Roofing should be fixing but I can't speak to anyone or get them to return my calls. I need them to quickly contact me and fix the issue or reimburse me for having to have to pay another company to fix their incompetence.

    Customer Answer

    Date: 04/17/2023

    I have now had to pay $580 to have my roof fixed!!!!! This company refuses to respond back to honor their workmanship so I had to pay another company to fix their work. Now it has come to - I want to be reimbursed for what I had to pay to cover their shoddy workmanship

ABC Roofing LLC is NOT a BBB Accredited Business.

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