Business ProfileforMid-America TV and Appliance

We had ordered a new refrigerator in January, 2021 but it was still back ordered. We decided to look at used models and purchased a used refrigerator from Mid America Appliance on October 30. We were told it worked fine. It was a ********* (what we wanted) with a 30-day warrantee. We took the refrigerator home (2 hours from *******). It was transported upright. It was not clean, so I cleaned it before we plugged it in. We unloaded it, set it up and waited. It was not making ice and the food was defrosting in the freezer. I moved everything into our old refrigerator and my husband, Jim, purchased 2 thermometers. After sitting empty, the refrigerator reached 40 degrees-barely safe; the freezer reached 28 degrees-freezing but not safe. Jim contacted the store and spoke to Tommy. We were told that we could bring it back in and they would look at it. Jim also told Tommy that the vegetable drawer electronics were not working. Tommy said, "You bought it as is, it just needs a new drawer." We loaded up the refrigerator and returned it on November 2. Tommy called Jim; we didn't have the icemaker switched "ON" and everything was working great. Jim went to ******* on November 8, and retrieved the refrigerator. We unloaded, set it up, still getting the same temperatures. It produced about 12 ice cubes in the top bin on Nov. 11. I called and spoke to Tommy. He was ****, raised his voice and told me his technician went completely over everything and it was in perfect working order when they had it. I listened until he finished then asked, "Are you calling me a liar?" I asked if I could ******** with the technician; perhaps it was something I was doing wrong. Again, he ranted saying the owner wouldn't allow ********. On November 18, I had my local appliance repairman look at it. He said this model is notoriously bad and ********* quit making it. He advised we return it, since it was under warrantee. Tommy wasn't cooperative. We bought a new one locally.