Business ProfileforLocal Movers

Contracted them to move a hot tub. One week prior I personally drained and inspected it per the manual. They showed up the day of at my mother in laws house and loaded it up on a trailer. They removed the side and corner panels, and had the cover underneath the tub. Long story short after they delivered it and "set it up", it took me two hours to unscrew what they did. These "experts" had damaged the cover during the transport, and when they put it "back together" they: 1) Had the corner pieces in the wrong locations 2) Had the corner pieces upside down 3) Lights had been disconnected and cover panels reinstalled with the lights NOT being reconnected 4) One side panel had been torn 5) Pins for the Handicap rail not reinstalled/missing 6) Pins for the cover holder not reinstalled/missing 7) Side panel screws cross threaded 8) Side panel screw missing 9) Cover holder not reinstalled I am a disabled veteran, and cannot afford to make all of these things right after paying them for what should have been a painless experience. They are now insisting on "before" photos before fixing their screw-ups. If they were a legit, insured business, why didnt THEY take "before" photos?? I will edit this if they do the right thing, but barring that I will be submitting with the Better Business Bureau next. Also am cancelling the check I wrote for their tip if I can. Stay away until I edit this, IF I do. Update: I can find no business records for this company in the tri-states.