Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Rusk Heating & Cooling, Inc.

Reviews

Customer Review Ratings

5/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJames B

    Date: 02/18/2025

    5 stars
    Nice install of new furnace. Quick service. Been with Rusk many years. Have to say, I can't think of a bad experience.
  • Review fromMichael C

    Date: 02/24/2023

    5 stars
    I desired a top of the line Carrier heating and air conditioning system installed by folks who know that system well. That is what I got. The technicians were quick, efficient and did not leave a mess. I did well in selecting a company that has been around since before 1865.
  • Review fromRandy C

    Date: 01/15/2023

    5 stars
    Furnace went out on cold Sunday morning. Called Rusk, very nice woman assured me a service man would call within a half hour...he did and 3 hours later he gave me the news that a main board fried and the cost of parts and age of unit dictated a new unit was in order..Two hours later I had Steve, the owner measuring the house and within an hour he called from his office with quote. Gave go ahead and Monday three Rusk trucks in my driveway with new furnace, ac and humidifier. Had furnace running on Tuesday afternoon. Installers were top of line and very nice. I feel very lucky that I called Rusk...out of the blue after seeing their trucks for years.
  • Review fromAnne and Dennis S

    Date: 06/27/2022

    5 stars
    We want to personally thank Steve and his team for the excellent job done installing our new furnace and AC unit. Sincerely appreciate the quick install time and professionalism. Highly recommend Rusk Heating and Cooling.
  • Review fromCharles C

    Date: 05/28/2022

    5 stars
    I called Rusk Heating & Cooling in regards to replacing a gas furnace. There were 3 companies that had been contacted, one was a no show, another's estimate was $1500 more than Rusk for the same brand of furnace! Even though I have dealt with Rusk Heating & Cooling for almost 40 years, I find it is always best to get other estimates just to be frugal. The decision as usual was not hard to make at this point.Rusk Heating & Cooling has an excellent reputation and performs outstanding work. All the employees are courteous, show up on time, and provide great products, and great SERVICE!******************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.