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          Find a Location

          Absolute Services has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Absolute Services

              6671 Shepherdsville Rd Elizabethtown, KY 42701-9583

              BBB Accredited Business

            • Absolute Services

              3600 Chamberlain Ln Ste 720 Louisville, KY 40241-1994

              BBB Accredited Business

            • Absolute Services

              601 Bizzell Dr Ste 100 Lexington, KY 40510-1024

              BBB Accredited Business

            Business ProfileAbsolute Services

            Heating and Air Conditioning
            Multi Location Business
            BBB accredited business

            Contact Information

            6671 Shepherdsville Rd

            Elizabethtown, KY 42701-9583

            Visit Website
            (502) 610-5332

            Business hours

            8:00 AM - 7:00 PM
            Business Hours
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.2/5

            Average of 25 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            21 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/16/2009

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Absolute Services provides Commercial & Residential services for Garage Doors - Sales, Service, Repairs, Installations & Garage Door Openers & Parts; HVAC; Heating, Cooling & Ventilation; Electrical; Plumbing; and Drains/Drainage installations & Repairs.

            Products & Services

            Garage Door Sales, Service, Repairs, Installations, Openers and Parts, Drains Cleaned, Repaired, Installed, Electrical Services, Heating & Cooling Services, HVAC Services, Kitchen and Bathroom Remodeling, Plumbing Services

            Business Details

            This is a multi-location business.

            Find a Location

            Absolute Services has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Absolute Services

                6671 Shepherdsville Rd Elizabethtown, KY 42701-9583

                BBB Accredited Business

              • Absolute Services

                3600 Chamberlain Ln Ste 720 Louisville, KY 40241-1994

                BBB Accredited Business

              • Absolute Services

                601 Bizzell Dr Ste 100 Lexington, KY 40510-1024

                BBB Accredited Business
              Location of This Business
              6671 Shepherdsville Rd, Elizabethtown, KY 42701-9583
              BBB File Opened:
              9/3/2009
              Years in Business:
              15
              Business Started:
              8/8/2008
              Business Started Locally:
              1/1/2008
              Business Incorporated:
              8/8/2008
              Accredited Since:
              10/16/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              110
              Alternate Business Name
              • Absolute Overhead Door Service, LLC
              • Absolute Overhead Door Service
              Hours of Operation

              Primary

              M:
              8:00 AM - 7:00 PM
              T:
              8:00 AM - 7:00 PM
              W:
              8:00 AM - 7:00 PM
              Th:
              8:00 AM - 7:00 PM
              F:
              8:00 AM - 7:00 PM
              Sa:
              8:00 AM - 7:00 PM
              Su:
              8:00 AM - 7:00 PM
              Business Management
              • Mr. Vincent Heuser, Owner/Member
              • Mr. James McArter, Sales Director
              Contact Information

              Principal

              • Mr. Vincent Heuser, Owner/Member

              Customer Contact

              • Mr. Vincent Heuser, Owner/Member
              • Mr. James McArter, Sales Director
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              21 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/30/2024

              Complaint Type:
              Order Issues
              Status:
              Resolved
              Did not install new metal duct work on unit.. Did not repair outside house siding, I got outside insulation to put in outside ductwork. Let workers use pipe wrench and drill for job. Clean up old insulation, had to remind to replace coupling on outside unit for outside propane line. Stayed to after 7:00 pm, they could not decide on how to install L1 and L2 wires on thermostat. Did not install all screws on outside ductwork. **** said he would call me first thing on this matter.
              Read More
              Read 20 More Complaints

              Customer Reviews

              25 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Casey V

              07/19/2024

              In June we went through Lowe’s to find someone who could look at our HVAC system as it was not working. Lowe’s suggested Absolute Services. The tech who came out was nice and cordial. He went ahead and installed a capacitor that was bad. He then kindly went through his suggestions and then he got his supervisor on the phone to do the big sales pitch on what we needed. Essentially a whole new system and he told us all the varying prices. They were super pushy in getting the “best” new system which one was 15k and that wasn’t even the top tier one. However, being young homeowners we thought I mean I guess w3 need to get it done. Fortunately, after confiding in a family member I pulled out of the contract. This company tries to upsell you on a product that your house can’t even handle. The tech was fine, but the supervisor who just via phone was pushy and felt like they prey on the naive. Again the tech was wonderful, it was the projector manager, Drew, who did the sales pitch all over the phone. My realtor suggested that I make a review, so other people are aware.

              Absolute Services Response

              07/21/2024

              Thank you for taking the time to share your experience with Absolute Services. We appreciate your feedback and are glad to hear that you found our technician courteous and professional. We are, however, concerned to hear about your experience with the sales process. Our goal is to provide transparent and honest service, and we strive to ensure our recommendations are in the best interest of our customers. It is never our intention to pressure or upsell services. We apologize if our approach seemed pushy or inappropriate. We value your feedback and will review our sales procedures to ensure we are meeting our standards of service. If you have any further concerns or need assistance with your HVAC system, please feel free to contact us directly at 502-833-8444. We are committed to resolving any issues and ensuring customer satisfaction. Thank you again for your feedback and for giving us the opportunity to address your concerns.
              Read 24 More Customer Reviews

              Local BBB

              BBB serving Greater Kentucky and South Central Indiana

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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