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Find a Location

FYX Fleet Roadside Assistance has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • FYX Fleet Roadside Assistance

      500 Meijer Dr Ste 300 Florence, KY 41042-5129

    • FYX Fleet Roadside Assistance

      PO Box 145400 Mail Location 513 Cincinnati, OH 45250

    Business ProfileforFYX Fleet Roadside Assistance

    Mobile Truck Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    FYX Fleet Roadside Assistance in Florence, KY offers:

    • Tire Repair & Replacement
    • Minor Mechanical Repairs
    • Major Mechanical Repairs
    • Towing & HD Wrecker
    • Preventative Maintenance
    • Trailer Repair & Service

    Business Details

    This is a multi-location business.

    Find a Location

    FYX Fleet Roadside Assistance has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • FYX Fleet Roadside Assistance

        500 Meijer Dr Ste 300 Florence, KY 41042-5129

      • FYX Fleet Roadside Assistance

        PO Box 145400 Mail Location 513 Cincinnati, OH 45250

      Location of This Business
      500 Meijer Dr Ste 300, Florence, KY 41042-5129
      BBB File Opened:
      3/26/2007
      Years in Business:
      41
      Business Started:
      1/1/1983
      Business Incorporated:
      3/17/2014
      Type of Entity:
      Corporation
      Alternate Business Name
      • TRAC Intermodal Holding Corp.
      Business Management
      • Mr. Mark Smith, Vice President of Operations
      Contact Information

      Customer Contact

      • Ms. Lauren Dedden, Customer Service Representative
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      20 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      16 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Awais C

      1 star

      10/05/2023

      What a waste of time These people are.. please don’t ever even try.. wasted 7 hours on the side of the road waiting for them when they kept telling me the mobile repair guy was 15-20 min away.. called them at 1pm ET and no one showed up till 8pm ET.. just needed an air tank plug as per pic..they charged my credit card in the first 15min and later on said that their system had some issue and the payment didn’t go through (only when I asked after 4 hours of wait) ..invoiced me for 640$ some dollars . I even offered to pay again but nothing happened.. eventually got hold of another guy to do it.. took him less than 30min to do it and charged me 230$.. These guys are a mere waste of time.. a bunch of ………….

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      BBB Cincinnati

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