Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Fleet Doc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fleet Doc

      1031 Contract St Lexington, KY 40505-3666

      BBB Accredited Business
    • Fleet Doc

      123 N Keeneland Dr Richmond, KY 40475-8687

      BBB Accredited Business

    Business ProfileforFleet Doc

    Auto Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 5/1/2015

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Fleet Doc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fleet Doc

        1031 Contract St Lexington, KY 40505-3666

        BBB Accredited Business
      • Fleet Doc

        123 N Keeneland Dr Richmond, KY 40475-8687

        BBB Accredited Business
      Location of This Business
      1031 Contract St, Lexington, KY 40505-3666
      BBB File Opened:
      3/8/2005
      Years in Business:
      34
      Business Started:
      1/1/1990
      Date of New Ownership:
      2/14/2002
      Business Incorporated:
      1/17/2014
      Accredited Since:
      5/1/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Chester Horn's Garage
      • Horn's Garage
      • Horn's Transmissions, Inc
      • The Fleet Doc, LLC
      Hours of Operation

      Primary

      M:
      7:30 AM - 5:00 PM
      T:
      7:30 AM - 5:00 PM
      W:
      7:30 AM - 5:00 PM
      Th:
      7:30 AM - 5:00 PM
      F:
      7:30 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Jim Bryant, Owner
      Contact Information

      Principal

      • Mr. Jim Bryant, Owner

      Customer Contact

      • Mr. Jim Bryant, Owner
      Additional Contact Information

      Fax Numbers

      • (859) 388-9968
        Other Fax

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ronald H

      1 star

      07/29/2023

      Screwed up the wiring in my car and the blower motor two times. It’s a bunch of imbeciles who have no idea what they are doing. They over charge,, make things worse and double charge on things they only do once. Stay away from these terrible businesspeople. Fleet doc are thieves liars and idiots.

      Fleet Doc Response

      08/01/2023

      Hello Mr. ****, my name is Jim Bryant, one of the owners here at Fleet Doc. I can see by your review, you are upset. I had Chad call you yesterday to try to understand what is going on since your review was the first time since March 21st when we did the work. We give 3 year warranty on all parts and labor for a reason, we stand behind our work. It's disheartening you didn't call us to let us resolve. I would like to understand what caused you to make the comments you did so I can resolve. Please contact me at your earliest convenience.

      Local BBB

      BBB serving Greater Kentucky and South Central Indiana

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.