Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

BACK Construction, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBACK Construction, Inc.

    Home Improvement
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 7/1/1997

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    965 Contract St, Lexington, KY 40505-3665
    BBB File Opened:
    3/8/2005
    Years in Business:
    43
    Business Started:
    1/1/1981
    Business Incorporated:
    1/16/1987
    Accredited Since:
    7/1/1997
    Type of Entity:
    Corporation
    Business Management
    • Mr. Rob Hundley, Executive Vice President
    Contact Information

    Principal

    • Mr. Rob Hundley, Executive Vice President

    Customer Contact

    • Patty Hurst, Administrative Director
    • Mr. Rob Hundley, Executive Vice President
    Additional Contact Information

    Fax Numbers

    • (859) 225-2300
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joy H

    5 stars

    11/17/2022

    I chose BACK because they are highly recommended by several friends who have used them multiple times, they have built an excellent reputation for 40 years, they have a network of the most skilled and reliable subcontractors, and they have a reputation for doing high-quality work and standing behind it in the future. Our job required orchestration of a lot of supplies and people. BACK is expensive, but if they can pull this off, they are worth it. Project Manager, Michael S*******, did not disappoint. He coordinated everything and everybody very well. He communicated clearly and frequently on-site or by phone one or more times/day. He is very conscientious, respectful, courteous, attentive to detail, prompt to respond and address any concerns or inevitable issues, and goes out of his way to be helpful. I would certainly request him again as PM. Designer Tarah C******* held my hand and expertly guided me through the myriad of decisions from infinite possibilities. She is exceptionally talented, quick, yet patient. I sent her photos of things I like, and she quickly found and narrowed down examples online or in a showroom. She was adept at keeping me focused during what can be an overwhelming process. Working with Tarah was fast, easy, and fun! She nailed it! Everyone on the BACK team and their subs was prompt, courteous, highly competent, attentive to detail, did beautiful work, cleaned up at the end of the day, and watched out for us and our cat! Shout out to Martin, Brett, Shawn, Zach, and the rest of the BACK team, as well as Young Brothers Plumbing, PM Electrical Services, Winner’s Circle Painting, Joe R***** at Pieratt’s, the floor finishers, dry wallers, tile setter, HVAC, and all the rest who worked so hard for us.

    BACK Construction, Inc. Response

    11/17/2022

    We very much appreciate the kind words and thank you for allowing us to be of service.

    Local BBB

    BBB serving Greater Kentucky and South Central Indiana

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.