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Find a Location

McDonalds has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • McDonalds

      1804 N Main St London, KY 40741-4015

    Business ProfileforMcDonalds

    Carry Out Food

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1804 N Main St, London, KY 40741-4015
    BBB File Opened:
    9/23/2020

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/22/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On 7/20/24 I went through the drive thru the fluffy hair boy hands we several drinks. I told him that wasn't my order. At this point he throws a happy meal through my window all over me. He then takes another bag of food and slings it in my window. I pulled around and none of the food was my order. I take it back in to get my food and speak to the manager and she said I don't have your shit then comes back with a bag and tells me to have a nice fucking day. Since the so called manager cussed me I returned the same pleasantries. I attempted to call to complain about the service and the same manager threatened me saying I can never come back to that McDonald's. I should have called the police since I was assaulted with 2 bags of food that ruined my shirt. I would like a refund and my $30.00 shirt replaced

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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