Business ProfileforMedley's Auto Care

Took my Cadillac 2008 CTS to Medleys Auto Care Shelbyville Rd. on 3/6/24 as the steering was tight and making loud noises when turning. The mechanic indicated that the problem is the power steering pump needs replacing, plus the pulley replaced and the oils cleaned up. The service mangers quoted me $1050 but when he finished the job, he said $1173. After completing the work later that day I picked up the car and drove it home and parked it until Friday, as I had to work. When driving the car that Friday evening the Service Power Steering light came on immediately. The shop was closed so I call Monday 3/11/24 to let them know and they said to bring it back up here so we can look at it. All they did was reset codes so that the light would go off. They knew of this code on Wednesday when I picked it up. This is falsifying information to steal from a customer. It’s only been two days and I took the vehicle back for the same service power steering light problem. The service manager now says you have to take it somewhere else, we did all we can do. It’s not our problem that the power steering light is back. This is a total rip off and I want ALL my money refunded. Two days later paying $1125 and all the shop recommendations is take it somewhere else to be service. This is straight lying and stealing from a female customer. He charged me $225 on my Visa card and $900 cash but wrote the bill up for $1100. I should’ve knew it was something shady with the repair shop when that occurred. I want a full refund.