Business ProfileforThe Brow Babes

WARNING Scam "ARTIST" This was my email to Char're after she charged me for a service I didn't authorize. After i learned that this "professional " uses "Fade" brand ink to make repeat clients, I refused to go back...she not only sent me unprofessional texts, she then texted I was going to be charged. Even laughed about it via text. Very rude. I have all of my texts and receipts from this scammed & was not charged through my creditcard upon dispute. Text to Char're : l I tried to give you a chance to be professional but, you charged me 3 times for subpar service that only required 2 payments. I have all of my statements & my credit card will not be charged. I know you use a "fade" ink that requires your clients to have to have multiple returns to your business in order for you to make your living by scaming people. I also know that from day 1 you were unprofessional, talking on your phone, talking about you IG content, even laughing about charging your clients bogus fees. I HEARD YOU. 2) I knew you were scaming the second appointment, which is why I never made a 3rd. Your texts were unprofessional when. I texted MULTIPLE TIMES about the immediate fading, with you acting annoyed & making an excuse everytime even though I had stated many times I was unhappy with your service. I was charged: May 29th $243.80 July 11th $174.90 and Sep $159 for a cancelation of an appointment I didn't not make. That's $577.70 From original $299 + $150 follow up. The 2nd was the 6 week follow up which came out worse than the 1st sitting, With fading worse than before. After your attitude with me via text that I was disappointed in the results. You blew me off and said" see you in September!!", at which point I felt you were rude & the service you had preformed twice was unacceptable. Hwer, you wanted to charge me for an appointment you made after having NO contact w/me since July with the only a generic "how to take care of your brows" weeks after. You should be ashamed.

Let’s stick to the facts because feelings don’t get the job done. During your initial session, I worked hard to give you beautiful brows, even better than the ones you’ve drawn yourself. You asked for them darker than your natural roots suggested, which was the first concern. But after your appointment, you were happy enough to send a sweet note, so I thought we were good.


Fast forward to your touch-up: you came in with only 30% retention, which you admitted was due to not following proper aftercare. You went back to your regular skincare routine during the critical healing period, which technically voids our contract. Instead of charging you for a new set, I redid your brows and only asked for the $159 balance. I guess that’s what I get for being nice. In your contract, it states that anything less than 50% retention will be subject to a higher charge, and this was always part of our agreement.
Then, minutes after you left, I got a message about how "disappointed" you were. Let’s be real, your critique was about the color, not the shape or symmetry. I did the best I could in the 45-minute slot for a touch-up, ensuring you wouldn’t be charged more. Before you left, I told you that an additional session might be needed if you wanted a darker look, and we agreed on that. You booked another appointment, which should have required a booking fee since it was an annual color boost, but again, I let that slide because you’re a Brow Babe!


When you messaged on a holiday to cancel, my assistant asked if there was a reason, and you provided none. She even asked again to make sure you didn’t want to avoid a cancellation fee. And if my memory serves me correctly, your exact words to my assistant were, "The F you will," and quite frankly, I’m not going to allow anyone to speak to my staff that way. It’s also clearly stated in your contract. Over the six weeks, we reached out for an update and heard nothing until the cancellation request, where you then became upset about the fee. The agreement we made on July 10th was that I wouldn’t charge you full price for an additional touch-up if you came back, but we’ve also always been clear that you must follow all aftercare protocols— which, by your own admission, you didn’t.


We asked for photos of your healing process via text and email follow-ups so I could assess your progress, but you never sent any (those generic emails are there for a reason). Despite everything, I’ve been more than accommodating. When you had poor retention, I could’ve charged $212 but didn’t because of our arrangement.


Every time we’ve spoken, you’ve mentioned your husband’s 427k followers on YouTube, and it seems like you’re relying on his fame to get preferential treatment. Those followers are his, not yours, so you’re just like the rest of us, baby. It also seems like you’re using him and his followers as a threat, and I don’t deal with threats. You breached your contract multiple times, and you were charged accordingly.


 Let this also be a reminder that what we do in the studio is 30%—the other 70% is up to you and how you choose to follow your aftercare instructions.