Customer ReviewsforCar Keys Express/iKeyless

I have now tried using Car Keys Express twice now. Neither time worked. Last year I was at a wholesale store and they had a booth set up so I figured I'd try them. They had two possible key fobs for my make and model car. Of course the one I needed was the more expensive of the two and they didn't have it in stock. It wasn't going to show up any time soon so I gave up. Last month they were back so I went as far as buying the fob I needed. Again they didn't have any of the correct fobs on them so they ordered one. I was told it would take about a week and I have yet to see the fob. I hve called them several times now an they say it shipped but nothing yet.

I would like to think that most customers would have a good experience, but I can only report on mine. With regards to the value of the product, 3/5 stars. My new key does start my car and lock and unlock my door. The key does NOT pop my trunk though, even though there is a button for it. The key itself appears to be a knock off of the original key; pretty close looking to the original, but not exactly the same. With regards to the buying process, 2/5 stars. The key did come quickly, but it was difficult to figure out where their car was going to be. The company's website, whether the national one or the local branch, did not have any information about how to find where their vans were at. ******** website did have some information, but with the asterisk of "dates and events are subject to change." The number that they gave for information automatically sends you straight to a voicemail recording without the option of speaking to anyone. I was finally able to find a chat window on their website, and after an hour of waiting, I was able to finally receive an answer to my question about where to go. At Costco, I was told my key would take 15 minutes. After shopping for 30 minutes, I came out with my groceries, and they had not even started the process, in fact, they had temporarily misplaced my key. I was then stuck outside for the next hour while they actually did the work: in 90 degree heat, with my groceries, unable to go back inside and unable to access my car. Not a good experience. I may have saved a few dollars, but I was definitely left questioning whether the experience aspect was worth it.

It’s rip off. Like the dealer and locksmiths Car Key Express wants you to buy a key from them. These keys are mass produced in China for a few dollars at most. So the third party will charge you a lot for something you can buy for about $10-$15 on line. And that’s why people will go to the effort to do it themselves. Car Key and the rest can stuff it. I did myself and it cost a total of $64. All you need to know is on line.