ComplaintsforKCC Class Action Services
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Complaint Details
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Initial Complaint
01/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was involved with a class action lawsuit with ******** * ******** ***** *** ** ******** ***** **. The settlement was paid out in Nov 2021. I did not receive a settlement. After contacting KCC to see where my settlement portion was, I was told they didn't receive paperwork from me. After calling several times & insisting I had filed the paperwork, on 6-28-22, Portia filed an escalation. Was told I should hear something soon. Did not get a response. Another escalation was filed on 8-16-22 with ***** I never heard anything from that. I have called several times leaving messages about this, but no return phone call. I have been doing research on this company, & they have a record of not paying out on the settlements. Please help me with this. I understand the payout was around $400. Thank you.Initial Complaint
10/12/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I have tried numerous times to contact this office with NO response. I even sent a letter with documentation and certificated receipt requested on the 9th of September . No return receipt nor a response. I was in the class action lawsuit against samsung washer. I did what I was suppose to do. Enclosed is the mail I received from them.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.