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Business Profile

Real Estate School

A Pass Weikel Institute

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased the cram course in March of this year. There was an issue to where I had to request. The refund in the company denied it so I requested it through my credit card company and received refund. Since then, every month, this company send emails from ****** ****** regarding the cram course. Every month, since then, I have replied telling them to take me off of the list, but they continue to harass me.

  • Initial Complaint

    Date:03/26/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I enrolled in their 2-day cram course scheduled for March 21 and 22. As they offer these classes monthly, I expected to attend both sessions on those dates. Unfortunately, the instructor experienced internet issues during the class, which were outside his control. He advised us that the matter would be resolved by noon, and the session would continue until 9:00 pm. However, the internet problem persisted, and the class was rescheduled to Sunday. Although I understand that the internet connectivity is not under the instructor's purview, I signed up for classes on March 21 and 22. I only attended one of the classes and seek a refund for half of my payment, given that I only received half of the promised service. The instructor suggested I could attend another session in April, but as I plan to take my test before then, it wouldn't be feasible as the cram course is already part of your standard services for those who enroll. I paid $145, and it is only fair that my situation be addressed. Thank you for your swift attention to this matter, and I trust that the request is within your reasonable discretion.

A Pass Weikel Institute is NOT a BBB Accredited Business.

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