Customer ReviewsforYum! Brands, Inc.

February 27th-tried to order pizzas using the Pizza hut app. Received an error that it did not go through- tried again and received an error to "try again in 5 minutes". Gave up and ordered pizzas somewhere else. Looked in my bank account- was not charged so I thought everything was good. Next day- looked in my bank account and I WAS charged for the pizzas- the location never called to see if i was coming to get the pizzas AND I obviously I did not receive any pizza... but I was charged over $40. Called customer service and they said they'd "Elevate it to their account executives" or something like that. Said thats what they had to do so I could get a refund. As of last week, still no refund so I called back. Given the same run-around. Still no refund. I would like to be refunded for the pizza's I did not receive due to an error on the pizza hut app. Very disappointing that they think ignoring requests for a refund will make me forget about it... I wont.

I suffered a Fractured Tooth from a Bone left in KFC Chicken Pot Pie and wrote letters to Mr. David G**** and Mr. Sabir S**** however, I have not received a response!! I told them I'd purchased a Chicken pot pie from the KFC in Pennsville, NJ. As I began to eat the pot pie I bit down on a bone that was in the pot pie. You can imagine the pain and shock I experienced because I’d never eaten a KFC pot pie that had a Bone in it. Right away I called and left a voicemail message right away for the Pennsville KFC Manager. In addition, I called KFC customer service and was told to call KFC/Summerwood Food Safety and share my trauma. The pain in my tooth continued and I went to my dentist who ultimately referred me to an Endodontist. The Endodontist took a look at my tooth and additional x-rays and told me she couldn’t work on my tooth because it was fractured and if she touched my tooth it would crumble. Again, I was shocked to hear that my tooth was fractured due to the bone negligently left in the KFC pot pie and now I have to have what was a previously healthy tooth removed!! The oral surgeon removed the tooth. I thought I could get dental implants but due to additional health issues related to the bone that fractured my tooth, I couldn't. This is devastating to me since I am a professional who presents at professional meetings all the time and now has to endure a life-changing, appearance-changing, heath-changing event due to the bone negligently left in a KFC pot pie. I was never self-conscious about my appearance but now I am. I realize one of Yum brand's Good priorities is “Food: Going above and beyond when it comes to food safety and offering balanced choices.” But I can't say this is my experience with KFC and the response from KFC/Yum has been poor!!! I can't believe a company wouldn't care about its customer's health, appearance, and professional career. Help me understand why.

Let me begin by stating that, it is my experiential observation, that Yum and Pizza Hut, owned by Yum, have NO INTEREST WHATSOEVER, in being contacted about complaints. Try to find an email address for either company or for ANY of their directors! Try to find a telephone number that will allow you to speak WITH A PERSON, in order to file your complaint! LOTS of stuff about marketing and investor relations, media, and the like. NOTHING that allows you to file a complaint. Yesterday I was witness to, what EASILY could have been a 2-3 vehicle smash up (myself included), the result of a Pizza Hut delivery driver, driving like a bat out of hell, on her way BACK TO THE STORE, NOT making a delivery. She nearly slammed into the front, left quarter of the vehicle in front of me, which could have caused BOTH vehicles to careen back into my vehicle. I followed the driver and confronted her at the store. She denied speeding and walked away. Another employee pretended to be the manager and gave me a bullshit "apology". I demanded to see the manager. Another appeared, wearing nothing signifying that HE was the manager, but stated he was. He refused to provide the driver's name, his name, or the store's number. I took a photo of the driver's license plate, in order to file a formal complaint with Pizza Hut or Yum. To reiterate, GOOD LUCK DOING THAT. In my opinion, aside from SELLING PRODUCT and STOCK PRICES, these people don't GIVE A RAT'S RECTUM.

Welcome To Kentucky Fried Chicken Out In Norwalk, California! Today was a Very Special Day because I had the opportunity to get reunited with Betty M****** who was my Electrologist from around the year of 2017 who had also retired around that time as well! I have Missed her so Much and if feels so Good to see her again! I want to personally Thank Betty Maddick for taking the time out of her day to spend time with ME and for taking ME out to Kentucky Fried Chicken back on Thursday, December 29th, 2022. Sincerely yours, Howard P*** ***** Executive, Volunteer Writer And Promoter For Google Maps And Tripadvisor Websites Kentucky Fried Chicken Customer Under:     Howard P*** *****

Difficult to file a complaint. Contacted FB support, the local franchise, multiple 800 #’s with no response. Was charged $31.14, never received our food, contacted the store and we were informed they forgot, that was 12/13 the manage states the money would be back in my account next day, I’m between time I have been reaching out to anywhere that I can regarding my money with no luck, today I check my account and still no refund. I call the store and speak with Ebony, the manager again, she states that she forgot to refund my money and did it last night. She said that it would show up either Monday or Tuesday since it’s the weekend now. We get off the phone and 30 minutes later I have a new charge, that’s theft and fraud, I contacted my credit card company but because the charge is pending there is nothing they can do. Where else can I go with this? Why is this okay? Why is Pizza Hut or YUM! Brand not doing anything about this? Never again. Pizza Hut in Breckinridge Hills should be shut down.

We ordered and paid online when I got there the inside was closed due to low staff so I called and asked if they could bring are food to the door and the employee said ill have to go thru the drive thru so I got in the long line for 5 minutes didn't move at all. So I called again to find out if I could get a refund and the employee said I'll have to go thru the drive thru. If you order and paid online you shouldn't have to get line

Difficult to file a complaint with yum brand. Non-responsive. Ask for address of store which is 570 kinne St. E. Syracuse, NY 13057. Pop up comes up asking for store location, making it impossible for me to file a complaint.