Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

Important information

  • Additional Info:
    Call Us
    502.583.6610
    888.535.6262 (Toll Free)
    Monday–Friday, 8 a.m. to 6 p.m.

    Visit Us

    550 South Third Street
    Louisville, KY 40202
    Monday–Friday, 8 a.m. to 4:30 p.m.

    634 Conestoga Parkway
    Shepherdsville, KY 40165
    Monday–Friday, 8 a.m. to 4 p.m.

    Closed for lunch from 1 to 1:30 p.m.

About This Business

Louisville Water Company is Louisville, KY. and surrounding counties' public water utility provider. They also manage a local public park known as Water Tower Park. 

Products and Services

Water Company

Photos and Videos

Business Details

BBB File Opened:
1/1/1977
Business Started:
3/6/1854
Business Started Locally:
3/6/1854
Business Incorporated:
3/6/1884
Type of Entity:
Corporation
Business Management:
Mr. Spencer Bruce, President/CEO
Mr. Dave Vogel, Executive Vice President
Ms. Kelley Dearing Smith, Vice President of Marketing
Ms. Tonya Taylor, Operations Manager
Ms. Megan Hancock, Director of Customer Service

Additional Contact Information

Principal Contacts
Mr. Spencer Bruce, President/CEO
Customer Contacts
Ms. Tonya Taylor, Operations Manager
Ms. Megan Hancock, Director of Customer Service
Additional Phone Numbers
Other Phone: (888) 535-6262
Additional Email Addresses
Primary: Email this Business

Additional Information

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.