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Business Profile

Construction

J & G Construction, LLC

This business is NOT BBB Accredited.

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Complaint Details

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  • Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Our recent experience ****** of J & G Construction has left us deeply disappointed and frustrated. In March 2023, we made the unfortunate decision to hire J & G Construction to completely replace our 15-year-old deteriorating driveway. At the beginning, ******** promises of quality work convinced us to move forward. Initially, the project seemed promising, and we were excited about a new driveway. However, our enthusiasm quickly turned to disappointment when we discovered concern with the final product. The finishing crew's mishap during the final brush finish left our driveway riddled with large divots and uneven concrete right in front of our main entrance. This glaring imperfection significantly marred the appearance of our home. Upon pointing out this issue to ******* he acknowledged the problem and assured us that it would be rectified. The following day, ****** attempted a quick fix that only exacerbated the situation, making the driveway even more unsightly. He promised to return in a few weeks to either resurface the entire driveway or replace the center section as needed. Initially, ****** exhibited commendable communication, and we had faith that he would honor his commitment. However, our trust in his words eroded as time passed. Despite giving us intermittent glimmers of hope, the promises turned into broken commitments. After nearly six months of waiting and repeated disappointments, ****** ceased all communication with us. It appears that he has abandoned his promise to rectify the situation, leaving us in a regrettable predicament. We treated ****** and his team with great respect and gratitude throughout the process, making his unprofessionalism and disregard for us as clients even more disheartening. ******** inability to uphold promises and the subsequent lack of integrity are absolutely unacceptable. His failure to deliver on his commitment and to communicate effectively has placed us in an unfortunate and avoidable situation.

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