Business ProfileforUnited Propane Gas, Inc.

Brandy Hughes sent me an email “threatening “ me to pay a bill. This awful company took over my small town company where we had a payment plan every month. This company continued to take my payment and never said anything about change or anything which I was waiting for. So all sudden Randy sends me a nasty email which went to my spam account. Stated I owed over $700 but I have invoices that state I am on auto pay and continue to take the prior amount out with no communication they needed more money. I thought maybe email was a scam since it went to my spam so I reached out to my local number and spoke with Tricia who was very polite and did everything to help. Long story short I will have to pay $100 a month for a family of 2 for a gas stove that is not used often and during the winter used a propane fire place 3-4 times. All the time I was with prior company was not a problem. I emailed Brandy and let her know how rude she was and she replied with a typical “sorry”. Needless to say I will be changing companies once my bill is paid! I left a photo copy of her email on google reviews I am unable to post it here.