We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

General Contractor

P C Construction
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/18/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A contract was signed on January 11th, 2024 with ** ************ to perform home improvements that included a tiled stand-up shower in the master bath room, tile in the master bath, half bath, hallway & kitchen. The contract specifically calls for the removal of the kitchen countertops and replacement with Dekton counters &backsplash. The bulk of the money for the project was for the kitchen countertop system($6500). Although a timeline was not specified in the contract, *** ******* said he would complete the project by February. The shower, bathrooms, & kitchen floors were completed, after repeated corrections( tiles that were loose, shower tiles installed wrong) had to be made. However, *** ******* was paid all the monies according to the contract. During this time, we continually asked about the counters and he repeatedly put us. Finally, ******* *********** came to measure on January 31st, 2024. We were then contacted by ******* *********** about the install dates on our answering machine, Message stated contractor needed to come the day before, Date and time set for the install was February 26th(contractor) and February 27th(******* ***********). Then, on the morning of February 26th, **** ******* calls saying the counters were being delayed by the countertop company. So, we contacted ******* *********** who said the account was on hold due to nonpayment. We contacted **** who said “thats not how it went down”. He said he would call them and get back to us. We heard nothing again from him and he would not answer our calls, until we received a certified letter, containing defamatory remarks about us, and demanding $1000 to continue. We have paid **** ******* 16,500 and he has stole our money and refuses to return it or complete the project.

    Business Response

    Date: 03/18/2024

    There is a Lawsuit filed by me against him because he refuses to pay the terms of a contract as per contract that he agreed on to pay and because of it i'm not required to continue and plus additional work that was also completed that is owed so I will not respond to this complaint and I really want to think him for his comments on his response to this complaint because most is all lies and it will just help my suit for defamation that he keeps adding like the comment he made on my ******** earlier today but you would think that someone who is supposed to be a preacher would know better but when you don't live by what you preach what do you expect 

  • Initial Complaint

    Date:03/20/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We signed a contract for block and and a front porch. They laid the block but it was straight up and down. Contractor had to completely redo the whole job. Was insistent on getting paid as we agreed upon as the job progressed but the contractors were more apt to listen to the radio, work on their car, steal from personal property anything but complete the job. When I called to voice my concern contractor got irrate didn’t want to finish the job and didn’t even finish the porch they didn’t even start the porch but insisted he was to be paid. Totally violated contract. Didn’t want to work to finish the job, completely blocked my number, just took the money and said, “get a lawyer..” this isn’t a way to conduct a business. This is is just braisen theft.

    Business Response

    Date: 04/04/2023

    the pictures that they submitted is pictures of the work as it was progressing some of the pictures contradict what he is saying the picture of the block with the damaged siding is at the back corner and he uploaded a pic of the end where it isn't finished is the same end that he shows in the one picture where the block is finished and he said the siding got damaged when they was moving in the home and the comment about ppl stealing is all false i had a ******* boy working for me and he said he didn't want him there because he was afraid he would steal something and that he didn't like **** *** on his property the incident never happened and he had a shed over to the side that had a bunch of garbage there laying out in the rain and everything there was an old grill there and the ******* boy brought hot dogs to work with him and they grilled them on it so i took them off and the comment abt the work not being good they actually sent me pictures saying how pleased they was with it and i actually didn't like some of the blocks and i had another crew come in because he didn't want the others there and tore out a bunch of block and when they was all laid he paid me for that and after i laid blocks i told him i had to let blocks cure before i could attach deck to it and he was alright with it for a day and demanded me there and then wanted $7500.00 for a job i bid $4500 which of $1500 was still owed on contract and we also built the steps so he could get in and out of home so i deducted that amount from it and sent back his money i never have or would i ever steal anyones money so here is some pictures 

P C Construction is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.