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Find a Location

Bluegrass Marble & Granite of Richmond has 1 locations, listed below.

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    Business ProfileforBluegrass Marble & Granite of Richmond

    Granite Installation
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/1/2017

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Products & Services

    Sinks, Countertops, Marble Tile, Granite

    Business Details

    Location of This Business
    635 1/2 Big Hill Ave, Richmond, KY 40475-2873
    BBB File Opened:
    8/16/2017
    Years in Business:
    9
    Business Started:
    3/1/2015
    Business Started Locally:
    3/1/2015
    Business Incorporated:
    12/6/2021
    Accredited Since:
    8/1/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    11:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Mr. Kevin Guzman, Owner
    • Mrs. Lindsay Guzman, Co Owner
    Contact Information

    Principal

    • Mr. Kevin Guzman, Owner

    Customer Contact

    • Mr. Kevin Guzman, Owner
    • Mrs. Lindsay Guzman, Co Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karalee M

    1 star

    09/28/2022

    We had gone as a recommendation regarding countertops and we were initially excited about getting our countertops done for our kitchen. We were told that it would be done in two sections the island and then the area with the sink out of 1 slab. When they came to lay the countertops there was a extremely visible seam by the sink, in addition to the cuts on the countertops not being square. We called to have them come look at our countertops and the owner of the company came. We were under the impression he was going to come and look and we were going to discuss what could be done to fix the issues. Instead he entered our home with the attitude/words of I am here to fix it today and to get paid. We we explained the issues he proceeded to act in arrogant and inappropriate manner. He semi fixed the issues but we still were not completely satisfied with the end product. We paid over $3500 for the countertops to be met with horrible customer service and rude owner. We went back and looked at the countertops that were done at the residence of who recommended them to us, and their countertops were not square or level also. I do not recommend using this company, as they do not respect their customers.

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