ComplaintsforJDA Construction, LLC
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Complaint Details
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Initial Complaint
11/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We agreed to a contract on 06/26/22 with JDA. On 11/26/23 we still don't have a certificate of occupancy because builder walked off the job after failing the final inspection and did not complete while still owing us money. JDA never supplied sub contractor invoices for work done or materials charged to us as we have asked for months. No proof of what subs and vendors billed JDA, only what JDA invoiced us. We had 2 liens on our house which we paid on one (HVAC) and **** refuses to pay on the other. **** would draw funds from our loan and then not pay the contractors in a timely manner (months in some cases) or his checks would bounce. Several contractors then refused to work on our home or would only work directly through us. Some subcontractors were subpar and didn't complete the work according to code. **** was hardly ever on the jobsite so we had to have family member show up to inspect work done as we live across the country. We had to hire several of our own contractors to finish the job as we lost all confidence with ***** *****s estimates were not even accurate, some were under budget by thousands ,and still have issues pertaining to Electrical overloads, broken tile, cracked brick and interior walls and doors that will not close. Several items on list not done all together like a build out for dining room- ignored. Grids on windows- received no grids, the list goes on. Too top it off we were on **** for over 6 months to address grading issues and constant crawl space flooding that resulted in MOLD. **** still refused to remedy the situation correctly so we had to hire our own contractor to remove the mold. His attention to detail and accounting is horrendous. We are 1 customer of many we have talked to that have had and still do have issues unresolved w JDA. Do not use JDA builders to build your outhouse- You will regret it. 5 houses in Poplar Grove alone have legitimate complaints. Read complaints at licensing board. **** has excuses, DO NOT USE JDA.Business response
11/30/2023
Home owner breached this contract many times by negotiations directly with subs for service and scheduling. In addition to this, the brother caused several issues in communication with subcontractors as well as JDA. He was guilty of threatening subs, cussing at subs and sending late night harassing text messages and emails to JDA and family members. Initially the buyers apologized for his attitude and messages. Once they became personal including family, home and school did JDA decide to finish up what was agreed to on the items to finish on the house and then drop the permit. The certificate of occupancy is the responsibility of the new permit holder which is the same individual who sent the harassing messages. When JDA dropped the permit there were no liens on the home and all obligations with subs were settled with the exception of the topsoil delivery bill which the homeowner refused to pay. Same happened for work performed by concrete sub which JDA paid to keep the peace. JDA wants for every homeowner to be happy with the process but is aware this will not always be the case.Customer response
12/04/2023
see attachedInitial Complaint
05/30/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
I signed a contract on 2/22/2022 with JDA to build a home in ****** ********* ************ JDA would build the house and I would purchase it once complete. We closed on April 21, 2022. A lien was filed on 5/18/23 by the HVAC company due to non-payment. I paid JDA the full amount stated in our contract. JDA is responsible for paying the subcontractors he hired.Business response
06/13/2023
This issue has been resolved. Payment was made to the HVAC contractor once this was known. Somehow this bill was lost and JDA Construction did not know there was a due balance. The check for this invoice was originally left for the subcontractor at the house shortly after service was completed. It was never picked up and must have been lost or moved by other subcontractors working in the home.Customer response
06/13/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution is satisfactory to me. However, his explanation is a lie. I spoke with the HVAC company several times. My house is just one property that a lien was filed against.
Sincerely,
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.