Complaints

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• Initial Complaint

  Date:01/30/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I wentt to have a supercharger put on my car along with the supercharger was supposed to be a 98 mm b&k throttle body and a 3 inch exhaust pipe after I'd picked up the car it was having a little hiccups I took it back me and the mechanic were talking and he said something about the throttle body I said well it should be under warranty he says what we didn't put one on there so he assured me that they would take care of it and put one on there after being put off for several months I decided just to blow it off and do something else last week I went to have tires put on my car they lifted the car up the exhaust was two and a half inch I had two and a half inch on originally why would I pay $2,000 to have them change my exhaust back to two and a half inch they were to do three things they put the supercharger on I had to tighten everything up reattach my front end there's no new throttle body and they put it two and a half inch exhaust on when there was already a two and a half inch exhaust I asked for itemized receipts when I first started and I asked for an itemized receipt after and I was told I'll get to it I guess that's what I get for trusting somebody it cost me a little over $13,000 all the money I had

  Customer Answer

  Date: 02/13/2024

  
  
  
  Per *** ******** as dictated to ***** at the BBB.  He talked to Derby Town. Owner did not know what was going on.   He said mechanic that did the work is no longer there and they have his car today working on it.  Please close as resolved.  

  
  ***** ******** 

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