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Find a Location

Walker Kia has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Walker Kia

      1515 Dorchester Dr Alexandria, LA 71301-3411

      BBB Accredited Business

    Business ProfileforWalker Kia

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/13/2011

    Years in Business: 105

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Walker Kia offers a comprehensive selection of genuine Kia parts & accessories, along with service & repairs, including oil changes, tire rotation, engine diagnostics, transmission repair, and brake replacement.


    Products & Services

    We offer a comprehensive selection of Genuine Kia Parts & Accessories. Kia is your destination for service & repair including: oil changes, tire rotation, engine diagnostics, transmission repair, brake replacement with factory trained service techs.

    Business Details

    Location of This Business
    1515 Dorchester Dr, Alexandria, LA 71301-3411
    BBB File Opened:
    2/13/2006
    Years in Business:
    105
    Business Started:
    1/1/1919
    Business Started Locally:
    1/1/2006
    Accredited Since:
    6/13/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Walker Automotive
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 AM
    F:
    8:00 AM - 5:00 AM
    Sa:
    9:00 AM - 5:00 AM
    Contact Information

    Principal

    • Mr. Sam Morrrison, Complaint Contact

    Customer Contact

    • Mr. Foster Walker, President
    • Mr. Sam Morrrison, Complaint Contact
    Additional Contact Information

    Fax Numbers

    • (318) 445-5808
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shacondria L

    1 star

    10/10/2022

    Made a diagnosis appointment for the 6th of Oct 22. On the 4th it was put in the system "to be looked at" so they say. Went in person today 10th of Oct 22 and they told me it's showing 23 codes but can't give me nothing on paper showing how they came up with 23 codes. Car was never pulled in for diagnostic test. I spoke with Nora. She was just making excuses. I spoke with the service manager Sam and got nothing for an answer. Nobody could tell or show me nothing on paper backing up the codes they came up with. I'm disappointed but not surprised. Overall the service manager said because of my attitude it's nothing else he can do. That they'll notify me whenever. I was like so no certain date it's just opened and he replied with yes. They really need to do better but always asking for a good review. It's been a full 7 days and car hasn't been touched 😌. At this point I'm very upset

    Walker Kia Response

    10/11/2022

    Customer was informed at time of drop off Oct 6th due to shop capacity it would be 7-14 days before any diagnostic will be performed. We have an diagnostic and estimate completed within 3 working days and have left the customer a V.M 10/11/22 to review the estimates for repair.

    Local BBB

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