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Business ProfileforCentral Auction House, LTD.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 11103 Park Place Drive, Baton Rouge, LA 70818
- BBB File Opened:
- 5/4/2012
- Business Started Locally:
- 9/20/2006
- Business Incorporated:
- 9/20/2006
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Contact Information
Principal
- Mr. Eugene Rogillio III, Owner
Customer Contact
- Mr. Eugene Rogillio III, Owner
- Additional Contact Information
Fax Numbers
- (225) 926-9694Primary Fax
Phone Numbers
- (225) 927-3960Other Phone
- (225) 926-9694
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Jeremy D
03/28/2022
Central Auction House, LTD. Response
04/08/2022
Mr. ***** was refunded the full amount he was due on December 24, 2021 as shown in the below credit card transaction report. The information listed below was provided by our payment processor, and details the charges as well as the refunds in question, along with transaction ID's, dates and times, amounts, as well as status of each transaction.
This refund was issued back to the exact same credit card number which Mr. ***** submitted his original payments with. Unfortunately, Mr. ***** then requested an additional refund be provided to a different credit card, stating that since "the billing address was not correct", that somehow this prevented the refund. As shown above, this statement is false and the credit card was indeed refunded in full, since his physical street address has no impact on the credit card refund process and the street address attached to the credit card profile is the address entered by Mr. ***** when he completed his registration process. When this was shown to be false to Mr. ****** Mr. ***** then stated that somehow the credit card number was changed from the credit card that he provided during his registration process and had submitted the payments to a credit card number never submitted to us. Again, this was proven to be false since the credit card number refunded matched the credit card that the payments were processed from (again, as evidenced by the above transaction report). The new credit card number that Mr. ***** currently wants an additional refund applied to is his personal credit card number, apparently. Again, as shown above, the credit card used for his purchase was the credit card the refund was processed to (see last three digits of the Payment Method above).
We would like to clearly state, all information that was provided to our company when Mr. ***** registered his company and made payments was completed directly by Mr. ****** The credit card information for the payments was submitted directly by Mr. Davis. The refund was issued to the exact same credit card that was submitted by Mr. ****** and there was never a change made to that credit card information by neither Mr. ****** nor our company. We have verified with the credit card processing company that this refund was in fact processed and credited to the credit card submitted by Mr. ***** and that his physical address has no bearing on this process.
We do not know how many additional times Mr. ***** wants to be credited or how many credit cards Mr. ***** wants to add to the list of where he demands monies be sent, however, as is shown above, the refunds were processed, and Mr. ***** was refunded on the same credit card the payments were made from. We will not pay Mr. ***** additional monies above and beyond the refund he has received in order to stop his harassment of our company. Principle does in fact matter, as does standing up to an effort to extort fees that are not due while threatening harassment through efforts such as this.
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