ComplaintsforTransfinancial Companies
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/07/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
False account with no Social security number, name nor correct address attached to account. The false address is *** ********* ** ******* **. The falsely used name was ********* ***** The original debtor was contacted and they have no record of me. I contacted all provided companies by credit agencies.Business response
09/12/2022
Ms **** can call ************ and one of the customer service reps will be able to assist her.Initial Complaint
09/06/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
This law firm said I had an unpaid bill to Woman's Hospital, where I had no record of it and Woman's Hospital said my account was up to date. They made me pay a "bill" amount and enormous charges for their time. I paid because they were threatening to take everything from me. Woman's Hospital sent me a check for $420.04 because I didn't owe anything and they said they had severed their relationship with this law firm. This is outrageous that they get away with threatening people and taking their money. I will be looking for my receipts tonight and be able to provide you with detailed information. I want my money back that they scammed me out of.Business response
09/22/2022
I cannot locate the specific account in question. Please provide me with an account number.Initial Complaint
09/03/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
My rights are being violated repeatedly by TRANS FINANCIAL, a debt collector. I have sent numerous letters that has been ignored. I request a full Disclosure of this alleged debt. Inaccurate and Unverifiable information by law is illegal. Trans Financial is reporting a collection that is not verified. I also request my original contract, my signed signature, and documents of this alleged debt with Trans Financial. If you are reporting my information for someone else with no validation of this alleged debt then you are violating my privacy rights. By law after 30 days this account must be deleted and it has been well over 45 days . Cease and desist all reporting of this alleged debt.Business response
09/05/2022
We have not received any written correspondence from Mr. ****** regarding his concern.Initial Complaint
07/02/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I am not liable for this debt with EAST BATON ROUGE EMERGENCY PHY and I do not have a contract with TRANSFINANCIAL COMPANIES, plus they did not provide me with the original application like I asked.Business response
07/18/2022
Business Response /* (1000, 5, 2022/07/05) */ Contact Name and Title: ***** ********* Ms. **** should to call XXX-XXX-XXXX and a Customer Service Rep will be glad to assist her.Initial Complaint
06/28/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I have an outstanding balance with the WOMENS HOSPITAL in baton Rouge, la. They gave my debt over to transfinancial. I made an agreement with them for $50.00 a month. The lady told me that as long as I made a monthly payment, they would not report on my credit. Well, today I received not 1 but 3 hard inquiries on my credit and when I called transfinancial, she informed me that $50.00 was not enough and it would take too long to pay off my account. And that they would continue to report hard inquiries unless I paid $200.00 a month and/or paid off the debt to it entirety. I was not ever notified that I needed to pay more than the $50.00 a month for them to not report it as delinquent on my credit report. I am infuriated that it was even reported because I pay every single month and I have never been under the impression that I had a certain dollar obligation to insure that medical bills do not get reported on a credit report. I need this brought off of my credit immediately. I will continue to pay my debt off but not if they are going to take my money AND continue to report me as delinquent.Business response
07/11/2022
Business Response /* (1000, 5, 2022/06/29) */ I reviewed the call from 1/6 (initial phone contact) and 1/7 (established $50 per month payment) and neither call mentioned "as long as I made a monthly payment, they would not report on my credit." However, the agreed payment plan has been updated and therefore I will submit a request to have removed from the credit bureaus. It can take up to 3 weeks for the credit bureaus to remove the items.Initial Complaint
06/23/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with Transunion, Equifax, and Experian. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The Federal Trade Commission, which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act. 1. TRANSFINANCIAL, INC. bal. $35 Acct # TFCXXXXXXXXXXXXXXXXXBusiness response
07/07/2022
Business Response /* (1000, 5, 2022/06/24) */ Contact Name and Title: ***** ********* Contact Phone: XXX-XXX-XXXX Contact Email: **********@transfinancialco.com We have no record of having received any written dispute directly from ***** *******. He can submit a written dispute to Transfinancial Companies, LLC **** ******* *** Baton Rouge, LA 70809Initial Complaint
04/25/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
The company repeatedly adding debts that are not mine to my credit history. They are for my divorce husband of 4 years. They are the same repeated bills. I have contacted they several times and they agreed to remove 4 of they errors but only removed 2 and added and repeated bill that not mine!!Business response
05/09/2022
Business Response /* (1000, 5, 2022/04/26) */ Hello, We have forwarded your complaint to our dispute resolution department. You will receive a response in writing within 30 days. Thank YouInitial Complaint
12/27/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
They are reporting the same thing twice on my credit report. Same exact day and month.1-25-2021. This not my bill send me info. I've called and called they ignore me. Take this collections account off me. I never signed a contract or nothing with trans financial. I want this removed off my credit report.Business response
12/30/2021
Business Response /* (1000, 5, 2021/12/28) */ Hello, Your complaint has been forwarded to our dispute resolution department. You will receive a response in writing within 30 days. Thank you. Consumer Response /* (3000, 7, 2021/12/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) This still hasn't been resolved. There reporting fraudulentInitial Complaint
09/18/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I have not ideal why this is on my credit report. I have tried calling numberess times with no answer. I would like this to be removed. ThanksBusiness response
09/30/2021
Business Response /* (1000, 5, 2021/09/20) */ Hello, Your complaint has been forwarded to our dispute resolution department. You will receive a response in writing within 30 days. Thank you.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
19 total complaints in the last 3 years.
5 complaints closed in the last 12 months.