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Business Profile

Handyman

Komplete Electrical and Plumbing, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/25/2024

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Around August 22, 2024, ******** ***** and his Brother, ***** ***** came to fix a leaking Kitchen Sink and Lavatory Sink. The Lavatory Sink is still leaking and the drain does not come up and water is backing up in the sink. I called ******** and told him about it and he said he was busy and will call me when he was ready to come and he have not called or come to fix the sink. The house is for sale, he told me when the Inspector come to give him a call which does not work that way. All I want him to is come and fix it right. He emailed something supposed to be an invoice receipt and I can't print it out.

    Business Response

    Date: 10/21/2024

    Response from ***** *****:

    He said he had spoken to the consumer before she filed this complaint. Consumer admitted to doing some work on the sink herself with a wrench or some type of tool after he left.  He informed her he could not come back out and do anything for free since she had admitted to doing something herself. He said he does not want any further correspondence from the BBB regarding this matter.

    Customer Answer

    Date: 10/24/2024


    Complaint: 22337991

    I am rejecting this response because: ***** is lying. I spoke with ********, his brother. I do not know how to use any tool to attempt to work on a sink. I told ******** the screw that attach to the bowl was loose and that is where it was leaking at. Those brothers got together and came up with that lie on the elderly, taking advantage of me.

    Sincerely,

    ***** ****************

Komplete Electrical and Plumbing, LLC is NOT a BBB Accredited Business.

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