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Business ProfileforLouisiana Family Medicine Clinic
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 2890 Douglas Dr STE 100, Bossier City, LA 71111-5806
- BBB File Opened:
- 12/12/2014
- Years in Business:
- 23
- Business Started:
- 7/1/2001
- Contact Information
Principal
- Ms. Kristy Burton, Practice Manager
Customer Contact
- Dr. Dirk Rainwater, MD/Owner
- Ms. Kristy Burton, Practice Manager
- Additional Contact Information
Fax Numbers
- (318) 259-8523Other Fax
Phone Numbers
- (318) 259-1569Other Phone
Email Addresses
- Primary
- (318) 259-8523
Customer Complaints
0 Customer Complaints
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2 Customer Reviews
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Most Recent Customer Review
Angelic B
11/15/2022
11/10/2022 Complaint: My name is ******* ***** and my Mother Christine ***** is a patient here. Early this year my Mom had a stroke and now she's a patient at this clinic. Every since Christine been dealing with this clinic there's been a slue of medical problems such as: Her Doctor have written the referrals that my family have Requested and also her Doctor Never return Any phone calls for this matter. Also, her Nurse is very rude, dismissive, unprofessional, dishonest, and acts without integrity. Today Tuesday 11/10/22 called and spoke with my Mother's Nurse and I inquired about her referrals and her appointments and the Nurse to me My Mom had two upcoming appointments so I asked her what name, time, and date and she gave me 2 dates but one of the dates had some lady named Terresa ***** as the patient so I told the Nurse that my Mom name isn't Terresa so the Nurse said it was a Mistake. I told her in the medical field that's there's No room for mistakes bcuz I'm a retired Nurse myself and that is unethical and incompetent, so the Nurse became combative and Nasty saying "Its just a simple mistake" then she tried to deflect by using the victim stance claiming I was swearing at them, but I wasn't rude at all infact her tone was mean and Nasty. So, I asked the Nurse who is her Boss, or Superior and she claimed No one is over her, which everyone know that every Nurse has a person to answer to. This clinic is dangerous because of the disrespect, unfair, unprofessional, and unruly with their practices. Also, this clinic escorted My Father out the door simply because of his concern for My Mother. My Mom is very sick and their malpractices are playing with a life and death situation. I will be pursuing further administrative remedies concerning these matters. I do Not recommend No one to visit this clinic and now I see why they only have a 2 Star rating. Respectfully Yours; The ***** Family
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