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Find a Location

Red River Chevrolet has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRed River Chevrolet

    New Car Dealers
    BBB accredited business

    Additional business information

    Additional Info:
    Winner of the 2007 Better Business Bureau Torch Award for Marketplace Ethics

    Employ's more World-class trained GM Technicians than any other GM dealer in Louisiana American Express, Cash, Check, Credit Card, Debit Card, Discover, MasterCard, Visa, ACH, Financing
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/1947

    Years in Business: 93

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company sells and services new and used vehicles.

    Used Car Sales are located at Red River Carplex, 207 E. Texas Street, Bossier City, LA

    Fleet Sales are located at 800 Barksdale Blvd., Bossier City, LA

    Business Details

    Location of This Business
    221 Traffic Street, Bossier City, LA 71111-4445
    BBB File Opened:
    11/1/1947
    Years in Business:
    93
    Business Started:
    5/7/1931
    Accredited Since:
    11/1/1947
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Partnership
    Hours of Operation

    Primary

    M:
    7:30 AM - 7:00 PM
    T:
    7:30 AM - 7:00 PM
    W:
    7:30 AM - 7:00 PM
    Th:
    7:30 AM - 7:00 PM
    F:
    7:30 AM - 7:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. Patton Fritze, Owner
    • Mr. George P. Fritze, Dealer Principal
    Contact Information

    Principal

    • Mr. George P. Fritze, Dealer Principal

    Customer Contact

    • Mr. Patton Fritze, Owner
    • Mr. George P. Fritze, Dealer Principal
    • Mr. Alvin Olsan, Owner
    • Mr. Tommy Wise, Service Manager
    Additional Contact Information

    Fax Numbers

    • (318) 747-1555
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I took my 2008 GMC Envoy to Red River Chevrolet in July, 2023 to check my air condition. It was blowing out heated air. It was determined by the dealer 's mechanic that the actuators needed replacing. I agreed to have the repairs done. On July 11, 2023, I paid the bill, picked up my car. I drove approximately 15 minutes and noticed the air had not gotten cold, even with the blower on high. I returned the vehicle to the dealer and explained what happened. It was determined that the refrigerant had leaked out. The parts needed to prevent this was put in and I left the dealership. Later that day, when I was ready to leave a gas station, my gear shift did not work.( It would not stay in any gear.) I noticed in the controls' area, the housing was not secured. Also, a large greasy screw was in the cup holder. I contacted ***** *****, the Service Advisor, to let her know what happened. She sent the dealership towing company to get my car. It was determined the gear shift cable needed to be replaced. It was replaced. During the first week of October, 2023, when the temperature became colder, I turned on my heater in the car and only got very cold air. After, checking to make sure I had the controls set properly, cold air still came out. Two vents on the passenger side was blowing warm air, not hot enough to warm the car. I returned my vehicle back to the dealership on October 10, 2023. The hvac was calibrated. However, within 15 minutes, I was getting cold air out of the vents again. I returned to the dealership and explained what happened. the mechanic again calibrated the control unit, but I was told there is no way to know how long the calibration would last. I could come in and get it calibrated each time at the half rate. They did not stock the part. My car is still blowing cold air on the driver's side. In addition, my car now has a dragging noise, the radio is delayed when turned on, vacuum light keeps coming on. I have a two year warranty on parts and labor.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Emmie F

    1 star

    08/07/2023

    I call wanted to bring My car in to get something done to it they got my information got my number told me they was going to return my call never did very disappointed.

    Local BBB

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