Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Parkway Animal Hospital has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforParkway Animal Hospital

    Veterinary Surgery

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1007 Albertson Parkway, Broussard, LA 70518
    BBB File Opened:
    5/24/2019
    Years in Business:
    25
    Business Started:
    1/1/1999
    Business Started Locally:
    3/18/2002
    Business Incorporated:
    3/18/2002
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:30 PM
    T:
    7:30 AM - 5:30 PM
    W:
    7:30 AM - 5:30 PM
    Th:
    7:30 AM - 5:30 PM
    F:
    7:30 AM - 5:30 PM
    Sa:
    7:30 AM - 12:00 PM
    Business Management
    • Tanya Usie, Manager
    • Sarah Loftin
    Contact Information

    Principal

    • Sarah Loftin

    Customer Contact

    • Tanya Usie, Manager
    • Dr. William G Loftin Jr, Owner
    • Sarah Loftin

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rubens Mesa

    1 star

    11/30/2021

    I will never trust this company they have trick me into leaving my cat for just a sitter service and without my authorization my cat was examined and was giving an unnecessary rabies shot after showing proves that his shots were all in line until next year. Worst place to leave your animals.

    Parkway Animal Hospital Response

    01/06/2022

    So sorry to hear that you were unhappy with our vaccination policy for pets boarding with us. Our vaccine policy, signed by all clients boarding their pets, states that all pets boarding with us must be up to date on all core vaccinations. You did provide us with records of rabies vaccination at the time of boarding, but unfortunately his other vaccines were not current. So rabies vaccination was not performed, but other vaccines were given that were necessary. These vaccinations are performed in order to keep all boarded pets in good health while under our care, and prior to vaccination an exam is performed to ensure the pet is healthy enough to receive vaccinations at that time.

    Customer Response

    01/07/2022

    You are not sorry you just wanted to charge me extra money. When I was asked if my pet needed shot I said NO! and I showed proofs of his shots that were done two months prior good for a whole year, however you till did a unnecessary check up and an unnecessary extra shots, You also said that because it was the weekend there was no one there to faciitate any kind of service but then yet you had some one to do a check up and to do the shots in which I was charge for. My purpose for bringing my cat was to be taking care for (onky a sitter) not check ups and shot!!! NO worries I will make sure your bussiness is well known for what it is, The worst!!!

    Local BBB

    Better Business Bureau Serving Acadiana

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.