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ComplaintsforThe Sugar Shack with Mrs Munson
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Complaint Details
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Initial Complaint
04/12/2024
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I purchased a cookbook from ***** ****** on Facebook on her page called The Sugar Shack back in March of 2023 and it was supposed to be delivered at the latest December of 2023. I still have not received it or a refund and she is not answering any enquiry by email, her Facebook page, her Web page or by mail. The address she has listed is **** ***** **** **** *** **** ****** ******** ** *****. I paid $24.99 for the cookbook which came to around $40 Australian Dollars. I would like her to send the cookbook or otherwise refund the amount paid.Initial Complaint
03/11/2024
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Ordered a cookbook on April 3, 2023 and paid for it but never received it.Initial Complaint
11/07/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Back in March 2023 I ordered a cookbook with Mrs. ****** I received a email stating she received my recipe that was published in her book and my money for the book. But she has never sent me the book. She claimed online that the book were in but she was behind on sending them out. I have seen that many are complaining wanting what they paid for. That is all I want is for her to send me the book I paid for.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.