ComplaintsforMagee Finanial
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Complaint Details
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Initial Complaint
12/27/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Breach of Confidentiality I'm writing to ask that an investigation be performed on Magee mortgages in in ************** I've been customer of since ****** believe ********************** has released my personal information without my permission. First of all, went to their office to make a payment and one of the employees named **** ***** elected to discuss my personal business openly in the lobby with others present, l repeatedly said to her." I don't want to discuss that here."However she continued discuss my business. I asked her to send me an email but my request was ignored. I never received an email nor notification about what she wanted to talk openly. In addition my neighbor *********************** shared information about my mortgage, which he could only get from Magee mortgage/financial. It involved the value and balance of my home that I'm purchasing from Magee mortgage .I asked *************************, loan officer for Magee about my loan information being breach but he denied having knowledge of it. Moving forward trying to resolve the issue. I asked if my online account could be breach.************************* reply was "this never happened before." I insisted on obtaining access to my online account. ************************* said OK go and make a new email that no one knows," so I made a new email while sitting in his office to gain access to the online account. My online account had no information about my loan or home. I asked ************************* why wasn't information about my loan and home on the website "he said, it's because it time to build up. ************************* never sent me an email nor notification about the change on my account. I strongly believe that ************************* alone with others working with him have a hidden agenda involved repossession my property by trickery. I purchase my land in 2009,it was a wooded area.aI cut down trees, cleaned the land prepared it to put my home on it,over a 3 years period. Neighbor were observing me but they never talked to me until. I started to build on the land. THey Warmed me to be watchful because Magee was known for getting properly
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.