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            Business ProfileRoofs Restored USA, LLC

            Roofing Contractors
            BBB accredited business

            Contact Information

            P.O. Box 2457

            Hammond, LA 70404

            Get Directions
            Visit Website
            (985) 222-2647

            Business hours

            8:00 AM - 4:30 PM
            Business Hours
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM

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            Customer Reviews

            4.58/5

            Average of 19 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/15/2018

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            Roofs Restored offers residential roofing solutions, exterior repairs, seamless gutters, and aluminum patio covers. Commercially, we offer a wide variety of roofing solutions ranging from elastomeric liquid-applied acrylics to energy-efficient membranes.

            Business Details

            Location of This Business
            P.O. Box 2457, Hammond, LA 70404
            BBB File Opened:
            10/10/2017
            Years in Business:
            7
            Business Started:
            8/4/2016
            Business Started Locally:
            8/4/2016
            Business Incorporated:
            8/4/2016
            Accredited Since:
            5/15/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            27
            Related Businesses
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:30 PM
            T:
            8:00 AM - 4:30 PM
            W:
            8:00 AM - 4:30 PM
            Th:
            8:00 AM - 4:30 PM
            F:
            8:00 AM - 4:30 PM
            Business Management
            • Mr. Matt Pearson, Owner
            Contact Information

            Principal

            • Mr. Matt Pearson, Owner

            Customer Contact

            • Mr. Matt Pearson, Owner
            Additional Contact Information

            Fax Numbers

            • (985) 269-0894
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/10/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On April 20, 2022, Roofs Restored replaced the roof on my house for $24,247. When the roof was completed, I noticed several problems with the materials and workmanship. First, the drip edge installed was not what we agreed on. Second, the roll roof applied over my back porch did not overlap the edge of the roof properly resulting in a waterfall off of my roof when it rains. The fascia is turning black not only on my porch but all around my house where the water is dripping. I have tried numerous times to have the roofing company correct these problems to no avail. I contracted an independent home inspector to give me a report on the condition of my roof. He has found additional problems with the roof that I, an elderly woman, could not see from the ground. Basically the roof was not properly installed and needs to be replaced. See the attached report. I also sent a certified letter to the roofing company along with the inspection report asking for resolution, but they did not respond. At this point, I do not trust the company to make good on their workmanship and would like a full refund so that I can get a reputable company to replace my roof. These problems have caused me to have several health issues and I feel the company's lack of action to correct these issues hinges on elder abuse.
            Read More
            Read 2 More Complaints

            Customer Reviews

            19 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Kathy R

            08/08/2023

            I’m beyond pleased with the professionalism shown by Roofs Restored. ***** went above and beyond to keep things running smoothly. The work crew was wonderful. Everything was cleaned up after they finished. My new roof looks awesome!!!! I highly recommend!!

            Roofs Restored USA, LLC Response

            08/09/2023

            Thank you so much for taking the time to share your positive experience with Roofs Restored. We are thrilled to hear that you are beyond pleased with the professionalism displayed by our team. ***** truly exemplifies our commitment to going above and beyond for our valued customers, ensuring that everything runs smoothly throughout the process. It warms our hearts to know that you found our work crew to be wonderful and that they took the time to thoroughly clean up after completing the project. We are delighted that your new roof looks awesome! Our team takes great pride in delivering quality craftsmanship, and it's always rewarding to know that our efforts have met your expectations. Please know that your recommendation means the world to us. We sincerely appreciate your trust and confidence in Roofs Restored. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing Roofs Restored.
            Read 18 More Customer Reviews

            Local BBB

            BBB of South Central Louisiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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