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          Business Profile

          Fence Contractors

          Jimmy John's Construction Co LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Fence Contractors.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            08/09/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            I have taken and saved screenshots of our communication. Rather than type again, I will upload.

            Customer response

            08/09/2024

            I am filing the complaint because refuses to refund my deposit of $1,800.00.  I was told their supplier will not take back the supplies because it was a custom order.  However, I wanted a basic chainlink fence replaced.  They are advising I need to wait as soon as they can refund me or at the end of the month.

            Business response

            08/19/2024

            Ms. ******* cancelled once we arrived on job site with material. She did not have the decency to even speak with our crew, just said refund and walked back inside. 

            I have explained to Ms ******* that I will be refunding the entire amount and the company will take the loss of her material cost. I just needed a little time to get her deposit together. 

            Refund will be mailed to her in ***** as she wishes on August 23rd. 

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 4

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          67 Schill Avenue

          Kenner, LA 70062

          Visit Website
          (504) 275-8644

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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