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Business Profile

Beauty Salon

Amazing Lash Studio

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    08/14/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    Feb 11th,2023 Amazing last charged my credit card $119.00. I called to inquire about the charge. I was told I was on a subscription. I told them to cancel my subscription and refund my money. The manager said she could not refund my money, but I can keep as a credit and use it when I was ready. I said OK but cancel the subscription today. I wasn't charged for March or April. I went in for my service in May and cleared the credit. I told them again do not put me on subscription. They agreed. After my service I was asked if i wanted to make another appointment. I said no and do not put me on another subscription. I said this twice and they agreed. I was looking at my credit card statement and they have billed me for June 11th, July 11th , and August 11th! Each time $119.00. I do not want another credit I want my credit card refunded $357.00 immediately and deleted from their system! This was charged without my permission!

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BBB Rating & Accreditation

A-

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Contact Information

4243 Ambassador Caffery Pkwy

Lafayette, LA 70508

Visit Website
(337) 243-6809

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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