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Find a Location

Stuller, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforStuller, Inc.

    Jewelry Manufacturers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    302 Rue Louis XIV, Lafayette, LA 70508
    BBB File Opened:
    1/1/1989
    Years in Business:
    53
    Business Started:
    11/12/1970
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 29211090d for this business, issued by Secretary of State

    These agencies may include:

    Secretary of State

    P.O. Box 94125

    Baton Rouge LA 70804

    (225) 925-2880

    Type of Entity:
    Corporation
    Business Management
    • Mr. Danny Clark, COO
    • Mr. Linus Cortez, CFO
    Contact Information

    Principal

    • Mr. Danny Clark, COO

    Customer Contact

    • Mr. Danny Clark, COO
    • Mr. Linus Cortez, CFO
    Additional Contact Information

    Fax Numbers

    • (337) 993-7498
      Primary Fax

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    I sent scrap gold to Stuller on 1/18/23. The package (USPS 9500112121363018434220) was received by Stuller on 1/23/23. I asked them for status on 1/27/23, and was told that they had received the package but could not find it. Since it has now been a week since the package was received by them, it seems most likely that the package/contents were stolen internally. However, they keep putting me off and saying "We're looking for it." The package contained 15 grams of 14k gold, for which I should have received about $550 credit. Can the BBB get Stuller's attention to resolve this problem? I certainly cannot. Best regards, ***** *******
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kim S

    1 star

    05/25/2024

    I wish I could give Stuller zero stars. I’ve been dealing with Stuller through Helzberg; still without my rings even though we ordered them April 17th and they were promised to be completed and shipped to Helzberg Fargo by May 7th. I called them directly to file a formal complaint and every person I spoke with wanted to pass the blame to Helzberg. They also seemed shocked that I called them directly as a client - we’re the payees! Unfortunately I can’t ask to return them as they are custom and we wrote a check; they are paid in full. I can’t even begin to describe how angry I am at Stuller after all the money we’ve spent. I feel like we got swindled. They just took our money and can’t explain where my rings went. Awful customer service. Never again.

    Local BBB

    Better Business Bureau Serving Acadiana

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