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Business Profile

Towing Company

Elite Service Recovery & Towing, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

This profile includes complaints for Elite Service Recovery & Towing, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Elite Service Recovery & Towing, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/25/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Elite Service and Recovery removed a large shipping container from our front yard that belonged to the previous owners when we purchased a house in May of 2022. In the process of doing so, they broke our cement driveway and the concrete culvert under it. In the past year, we have attempted to contact the company over 20 times to get a hold of the owner to obtain his insurance information to fix the damages to our property and he has not attempted to return our calls or to remedy the situation in any way.

    Elite Service Recovery & Towing, LLC is NOT a BBB Accredited Business.

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