Floor Refinishing
All Preaux CoatingsThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
03/21/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I had All Preaux Coating install their floor coating on my garage and breezeway less than a year ago. In less than 3 months a certain portion of the floor began to peel and flake off. They came back and repaired some of it. I was told a moisture barrier may need to be put down on that part of the floor to prevent it from flaking off. I called last year (2023) and they said they were coming out. We are now in the next year (2024) and still nothing from them. I have called them March 18 and 19 and every time I am told they will get back to me within 24 hours. I spoke to the owner who said he would take care of it after his honeymoon (He was getting married.). That was 3 weeks ago. I need the problem fixed. I paid it in full. It has a lifetime warranty but has not held up a year. Fix the problem!!!
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.