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Business Profile

Apartment Rental Services

The Rylan

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    04/18/2024

    Complaint Type:
    Billing Issues
    Status:
    BBB unable to locate business
    Since the month of December my utility bills have increased by the hundreds. I have repeatedly emailed my concerns to the landlord, with no response. During this time, I received notices of a water leak, however, my water bill has continued to increase. The landlord refuses to itemize the rent, water, electricity, etc. and requires payment in full, or face eviction. I try to get an answer from the owners ******* and **** but they do not acknowledge any communication from me. A $355 water bill, on their property, due to their water leak, should not be the tenants' responsibility. I paid the initial bill, but continue to request itemization of the bill. Most of the other tenants have either moved out, or been evicted.

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BBB Rating & Accreditation

A-

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Contact Information

3105 Edenborn Avenue

Metairie, LA 70002

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(504) 910-7656

Customer Complaints Summary

1 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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